Salesforce Service Cloud Solutions Expert
1 week ago
We are seeking an experienced Salesforce Service Cloud Solutions Expert to join our team at AVEVA. This is a challenging role that requires technical expertise, strong problem-solving skills, and excellent communication abilities.
About the Role:
The successful candidate will be responsible for designing and implementing high-quality Salesforce Service Cloud solutions that align with business objectives. They will lead technical design sessions, architect, and document technical solutions that meet service function business objectives. The ideal candidate will have a deep understanding of strategic and emerging technology trends and the practical application of existing and emerging technologies to new and evolving business and operating models.
Key Responsibilities:
- Design and implement high-quality Salesforce Service Cloud solutions.
- Lead technical design sessions and architect technical solutions.
- Analyse complex systems and troubleshoot system issues.
- Provide guidance and oversight to development teams.
Requirements:
The ideal candidate will have a bachelor's degree in computer science, information-technology, engineering, system analysis or a related study, or equivalent experience. A minimum of five years of experience in an IT solution development discipline is required. Exposure to multiple, diverse technologies, platforms, and processing environments but specifically around services technologies is necessary. Good understanding of product management, agile principles and development methodologies is also required.
Estimated Salary: £85,000 - £120,000 per year (dependent on location and experience).
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