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Night Shift Duty Manager

1 month ago

Gatwick, United Kingdom SSP Careers Full time
About the Role

We are seeking a highly skilled and experienced Duty Manager to join our team at Gatwick Airport North. As a key member of our operations team, you will be responsible for ensuring the smooth running of our unit, providing exceptional customer service, and leading a team of colleagues to deliver outstanding results.

Key Responsibilities
  • Lead by example, maintaining a clean and welcoming atmosphere that exceeds customer expectations.
  • Guide and support your colleagues, ensuring a safe working and dining environment.
  • Coordinate team efforts, overseeing unit operations, and ensuring operational excellence.
  • Focus on efficiency, staying informed about unit performance, and championing improvements.
  • Recognize and celebrate exceptional service within the team, promoting inclusivity and motivation.
  • Build strong relationships, communicate effectively, and make thoughtful decisions to drive team success.
What We Offer
  • Free meal and parking while on shifts.
  • Employee discounts on various SSP brands and franchises across the UK.
  • Friends and Family App offering 20% discounts on catering, shopping, and more.
  • Flexible scheduling to accommodate various lifestyles.
  • Continuous growth opportunities through award-winning training and development programs.
  • Health and wellbeing support, including Retail Trust and flexible working.
  • Culture of diversity and inclusion, with various networks to support you.
  • Activities and recognition programs to celebrate your achievements.
  • Competitive pay rates and financial support, including pension plans and life assurance.
Requirements
  • At least 1 year of experience working as a supervisor in a similar high-volume retail role.
  • Previous night shift work experience is advantageous.
  • Ability to handle and serve alcohol.
  • Age 18 or over to perform certain tasks or work on certain shifts.
About SSP Careers

SSP Careers is a leading provider of food and beverage services in travel locations worldwide. We offer a dynamic and inclusive work environment, with opportunities for growth and development. If you're passionate about delivering exceptional customer experiences and leading a team to success, we encourage you to apply for this exciting opportunity.