Property Portfolio Manager

5 days ago


Manchester, United Kingdom Bridgfords Full time
About the Role

We are seeking a highly motivated Property Portfolio Manager to join our team. As a key contact for landlords and tenants, you will play a pivotal role in ensuring they receive exceptional customer service throughout their time with us.

Key Responsibilities:
  • Coordinate urgent and routine repairs and maintenance across a portfolio of properties
  • Liaise with trades people/contractors and keep customers informed
  • Organise safety inspections and manage remedial works
  • Liaise with landlords following regular property visits
  • Assist customers with general tenancy queries
  • Carry out weekly partnership calls with colleagues and welcome calls with new customers
  • Deal promptly and courteously with communication from landlords, tenants, contractors, and internal partners
  • Provide a first-class service to maximise customer retention
About You:

We're looking for someone who can build rapport and adapt to the varying needs of our tenants and landlords. To be successful, you'll need:

  • A positive 'can-do' approach is essential
  • Passionate about delivering exceptional customer service
  • Confident communicator, both verbal and written
  • Excellent organisational skills with attention to detail
  • Strong time management skills and able to prioritise workload
  • Ability to problem solve
  • Able to remain calm under pressure and work to timescales
What We Offer
  • An estimated salary of £23,500 per annum, depending on experience
  • 23 days annual leave increasing with length of service
  • Pension scheme
  • Full training, support and guidance
  • Excellent career progression opportunities throughout the business
  • Outstanding discounts across retail, entertainment, travel and health
  • Wellness benefits, we are part of the wellness charity – MIND

Bridgfords is part of Countrywide, and The Connells Group. Our passion for property and strong focus on people set us apart. This is an exciting opportunity to develop your career in a fun and positive environment.



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