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Process Improvement Specialist

1 month ago

Manchester, United Kingdom DCS Technology Full time
Job Description

DCS Technology is seeking a Junior Process Improvement Analyst to join their forward-thinking team in Manchester City Centre. This role involves driving transformation and improving processes within the legal sector.

Key Responsibilities:

  • Design and streamline business processes that align with the company's strategic goals.
  • Collaborate with senior stakeholders to implement process improvement strategies.
  • Conduct detailed analysis of current workflows to spot inefficiencies and areas for optimisation.
  • Serve as the Lean process design expert, helping legal teams integrate Lean methodologies.
  • Identify and implement Robotic Process Automation (RPA) initiatives to enhance legal processes and increase operational efficiency.

Additional Responsibilities:

  • Collaborate with the Transformation Team to align on broader legal efficiency programs.
  • Be the go-to expert for business process design and support.
  • Help deliver transformational change projects, ensuring adherence to policies, standards, and governance.
  • Influence and engage stakeholders at all levels to drive adoption of new processes and changes.
  • Lead project scoping and management for various process improvement initiatives.

General Duties:

  • Ensure the delivery of high-quality service to internal clients, enhancing the reputation of the team.
  • Build and maintain strong, positive relationships with partners and colleagues across the firm.
  • Embody the company's values-approachable, straightforward, supportive, and distinctive-in your daily work.
  • Maintain confidentiality and trust, handling sensitive information with care at all times.
  • Act as a Trusted Advisor, offering expert guidance across business services teams to ensure consistency in service delivery.
  • Participate in training programs as required and ensure compliance with workplace safety standards.

Requirements:

  • Lean Six Sigma Green or Black Belt certification is essential.
  • Extensive experience in process improvement within the legal industry.
  • Proven ability to manage complex projects and deliver results within set timelines.
  • Experience with RPA and other automation tools to drive operational efficiency.
  • Strong communication skills with the ability to influence stakeholders and foster positive relationships.

What's on offer?

Location: Manchester City Centre

Working model: Hybrid

Salary: £30,000 to £40,000

Please note this role requires full UK RTW - NO sponsorship or re-location can be offered