Customer-Focused Engineering Technician

2 days ago


Bridgwater, Somerset, United Kingdom Moon Consulting Careers Full time

About Our Company

Moon Consulting Careers is a leading consulting firm based in Somerset, specializing in electrical systems and technical support.

Job Overview:

We are seeking a highly skilled Technical Sales Support Engineer to join our team. As a key member of our team, you will be responsible for providing technical and commercial support to customers, ensuring smooth and efficient issue resolution.

Main Responsibilities:

  • Sales Order Fulfillment: Manage the sales order process from receipt to delivery, ensuring accuracy and timeliness.
  • Customer Liaison: Build strong relationships with customers, responding promptly to their inquiries and resolving issues efficiently.
  • Sales Team Support: Assist the sales team with administrative tasks, including preparing sales documents and maintaining client records.
  • Technical Expertise: Provide expert technical support to customers, resolving complex issues and improving customer satisfaction.

Requirements:

  • Relevant degree in Electrical Engineering or related field.
  • Experience in a customer-facing role, with a focus on technical support.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Compensation Package: £55,000 - £80,000 per annum, depending on experience.



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