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Support Worker
1 month ago
Job Summary
We are seeking a dedicated and compassionate Support Worker to join our team at TWO SAINTS. As a Support Worker - Homelessness Prevention, you will play a vital role in providing person-centered support to individuals who are homeless or at risk of homelessness.
Main Responsibilities
- Manage a caseload of clients and work with them on a one-to-one basis to identify their needs and develop a client needs assessment.
- Mediate and negotiate with existing housing providers to prevent homelessness.
- Provide advice on housing, welfare benefits, rent deposits, and household goods via various schemes.
- Support clients with practical skills development, such as budgeting, shopping, cooking, housework, laundry, health, and hygiene.
- Carry out drop-in surgeries at designated locations.
- Liaise with colleges, training agencies, and employers to help individuals gain access to education, find work, or maintain their benefit entitlement.
Requirements
- Clear verbal and written English.
- Good IT and keyboard skills.
- Polite, assertive manner, and ability to self-motivate.
- Passion for working in a client/customer-facing role.
- Knowledge of the benefits system and tenancy legislation.
- Interest and genuine concern for homelessness and related issues.