Supply Chain Planning Specialist

4 weeks ago


Darlington, Darlington, United Kingdom Cummins Inc. Full time

DESCRIPTION

We are seeking an enthusiastic EBU Customer Services COM student to join our team specializing in Supply Chain Planning for our Supply Liaison business unit. During your placement, you will learn how a major global organization operates, gaining the tools and exposure you will need to become an expert in the industry.

This role is available to candidates who qualify for a placement year and will provide valuable experience in customer-facing roles.

RESPONSIBILITIES

In this role, you will make an impact in the following ways:

  • Responsible for assigned customer accounts for the entire order life cycle to ensure orders are shipped to agreed deadlines.
  • Act as the single-point-of-contact to Cummins' customers, parts distribution centers, and/or manufacturing plants and cross-functional departments to process and fulfill customer orders.
  • Maintain accurate records of all internal and external interactions in the appropriate database/system.
  • Prepare and distribute standard and customized internal and customer reports.
  • Supporting the Customer Order Management departmental goals and initiatives to become a more proactive customer support organization.

QUALIFICATIONS

To be successful in this role, you will need the following:

  • Enrolled on a Business or Supply Chain focused degree which includes a 12-month industry placement.
  • Previous customer or supplier-facing work experience is beneficial but not essential.
  • Can use analytical thinking to address problems by investigating, analyzing, and working collaboratively with other internal cross-functional departments to provide resolution/improvements.
  • Excellent IT Skills, in particular Excel (Pivot and VLOOKUP), including strong communication (written and oral) and time management skills.

Working at Cummins

Cummins is dedicated to diversity in the workplace and our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and/or expression or other status protected by law.



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