Administrative Support Officer
4 weeks ago
Job Title: Collection Officer
Job Summary:
We are seeking a highly organized and detail-oriented Collection Officer to join our team at Brook Street. As a Collection Officer, you will be responsible for processing court orders, claims, and fines, as well as communicating with the Judiciary, Magistrates, and other court staff. You will also handle face-to-face and telephone enquiries from court users.
Key Responsibilities:
- Process court orders, claims, and fines accurately and efficiently
- Communicate effectively with the Judiciary, Magistrates, and other court staff
- Handle face-to-face and telephone enquiries from court users
- Provide excellent customer service and support to court users
- Work collaboratively as part of a busy team to achieve goals and objectives
Requirements:
To be successful in this role, you will need:
- Strong administrative skills with proficiency in Microsoft Office, including Word and Excel
- Excellent communication skills, both written and verbal
- The ability to handle challenging calls and provide a high level of customer service
- Attention to detail and ability to prioritize workload
- Accurate data inputting skills with a good attention to spelling and grammar
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for career development and growth. If you are a motivated and organized individual who is passionate about delivering excellent customer service, we would love to hear from you.
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