Cyber Security Specialist

1 week ago

Yeovil, Somerset, United Kingdom DXC Technology Inc. Full time
IT Security Operations Engineer (Yeovil)

Job Overview:

DXC Technology Inc. is seeking a skilled IT Security Operations Engineer to join our team in Yeovil, Somerset. As a key member of our security operations team, you will be responsible for maintaining and administering network infrastructure, assisting in the support of security systems, and collaborating with our remote Cyber Security team.

Key Responsibilities:

  • Maintain and administer network infrastructure, including Cisco switches and routers, HP Aruba switches, and Cisco Wireless Controller and Access Points.
  • Assist in the support of security systems to ensure service level agreements are met.
  • Liaise with our remote Cyber Security team and work to instruction.
  • May be required to go on 24x7 "On-call" support rotation.
  • Have a valid UK driving license.
  • Must be SC Cleared or eligible and prepared to attain SC Clearance.

Requirements:

  • A good understanding and experience of network infrastructure, including Cisco switches and routers, HP Aruba switches, Cisco Wireless Controller and Access Points.
  • A good understanding and experience of Firewall technologies.
  • A good understanding and experience of working with VPN technologies.
  • Knowledge of Microsoft infrastructure technologies, including Windows Server, Active Directory, DNS, DHCP, NPS.
  • Strong troubleshooting skills.
  • Knowledge of help desk systems and managing service requests / incidents / problems.
  • Respond to users with set service level agreements (SLA's).
  • Provide 3rd line technical support and assist 1st/2nd line support resolution.
  • Attention to detail and the ability to meet agreed build standards.
  • Ability to explain technical concepts and provide guidance to the Customer.
  • Ability to write technical documentation for all aspects of the technical infrastructure.
  • Good organisational and communication skills.

Desirable Skills/Qualifications:

  • Network support experience, including Cisco and HP.
  • Firewall maintenance and administration experience.
  • An understanding of VPN IPSEC & SSL.
  • A good knowledge of Microsoft infrastructure services.
  • Strong interpersonal and facilitation skills along with effective communication (both written and verbal) skills.
  • Ability to work as part of an onsite team and also work with a remote team.
  • Good project management skills.
  • Network monitoring tools and performance monitoring (Nagios, Cacti, NeDi).
  • ITIL certification.
  • Candidates are required to hold a British Passport.

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