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Retail Operations Manager
2 months ago
Key Responsibilities:
- Empower Your Team: Develop a team of high-performing colleagues who are dedicated to delivering a unique shopping experience, working to achieve targets and deliver exceptional service.
- Enhance Customer Experience: Collaborate with your management team to achieve and maintain our key customer service priorities, guiding colleagues to achieve superior store presentation and customer satisfaction.
- Expand Our Reach: Your involvement in daily operations is crucial for your store's success, key to achieving and maintaining our vital customer service priorities.
Minimum Criteria To Apply:
- Experience of supervising small to medium-size retail teams in a fast-moving retail environment to achieve a high weekly sales target.
- Demonstrate the following competencies:
• Prioritise and organise work
• Customer focus
• Communicate effectively
• Manage teams
• Problem solve
• Develop talent
• Commercially astute
About The Company:
Home Bargains is a privately owned, family-run discount retailer offering top brands at the lowest possible prices on the UK high street.
Founded in Liverpool, Home Bargains has grown to over 600 stores, serving more than 5 million customers each week. Our customers remain at the heart of everything we do.
We are rapidly expanding, with plans to increase our store portfolio to 1,000 locations across the UK. Opening nearly one new store every weekend, we thrive in a fast-paced retail environment.
Benefits:
- £32,568
- 5.6 weeks paid holiday per year including bank and public holiday allowance rising to 6.6 weeks upon 5 years' service
- Invest: Grow with Us store management training programme
- Contributable Company pension scheme
- Staff uniform
- 10% store discount
Employee benefits
MyHB employee benefits platform with access to:
- Retail and leisure discounts plus hundreds more
- Free Financial Advice
- Bank your savings into an ISA
- 24/7 confidential counselling and advice line
- Low cost voluntary insured health plans"}
