E-Bike Service Specialist
2 days ago
E-Bike Service Specialist Opportunity
Talent Finder is seeking an experienced E-Bike Service Specialist to join our team in the Midlands. This dynamic role involves providing exceptional customer service while ensuring top-notch eBike maintenance.
About the Role:
We are looking for a skilled professional with strong hands-on experience in repairs and servicing, preferably in eBike maintenance. The ideal candidate will be able to manage multiple tasks, plan routes effectively, and allocate jobs efficiently.
The successful applicant will have a proven track record of dealing with customers from consumers to corporate clients, as well as commercial considerations when completing jobs. Additionally, they will be willing to travel and occasionally stay overnight as required.
Key Responsibilities:
- Carry out paid and unpaid repairs, perform maintenance, and complete scheduled servicing both on-site at customer locations and in-house at our service centre.
- Deliver efficient and effective servicing for fleet eBikes, ensuring maximum reliability and safety.
- Manage customer support forms and inquiries, ensuring a professional and responsive service.
- Plan and allocate service jobs using effective journey planning, optimizing time and resources.
- Monitor and manage stock levels to support repairs and servicing.
- Attend and support events, demonstrations, and other activities, showcasing our products and expertise.
Benefits:
This exciting opportunity offers a competitive salary package, travel expenses covered for overnight stays, training and development opportunities to enhance your career, and the chance to work in a supportive and collaborative environment.
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