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Assistant Manager

2 months ago


Sheffield, Sheffield, United Kingdom iQ Student Accommodation Full time
Assistant Manager

iQ Student Accommodation is seeking an ambitious and energetic Assistant Manager to join our team. As a key member of our site-based team, you will play a vital role in ensuring our students have an exceptional experience.

Key Responsibilities:

  • Support the creation of a positive and memorable experience for residents
  • Complete administrative tasks, including logging maintenance requests, filing, and preparing notices
  • Handle and resolve customer complaints with a patient and understanding approach
  • Assist with team management and deputise in the absence of the Operations Manager
  • Ensure compliance with health and safety standards

What We Offer:

  • 25 days annual leave, plus bank holidays (pro rata for part-time)
  • Additional day off to celebrate your birthday
  • Discretionary bonus
  • Pension: we match your contributions up to 8%
  • Gym Discounts
  • Life Assurance
  • Access to thousands of discounts and offers at shops you know and love
  • Season ticket loan
  • Cycle to work scheme
  • Flexible working policy

About iQ:

iQ is one of the UK's biggest providers of student accommodation, committed to giving our 30,000 students in 76 sites across 29 UK cities their best year yet. We're a diverse and fun environment that values our employees and offers opportunities for career growth.