Client Relations Coordinator

7 days ago


Yeovil, Somerset, United Kingdom HR GO Full time
Job Title: Client Relations Administrator

Are you looking for a role where you can make a real impact in a fast-evolving sector? A forward-thinking company in the UK is seeking a dedicated and passionate Client Relations Administrator to join their dynamic team.

Key Responsibilities:
  • Manage client interactions via phone and email, providing exceptional customer service
  • Process orders and handle product inquiries efficiently and accurately
  • Assist with industry-specific documentation ensuring compliance
  • Support senior staff with various administrative tasks, including scheduling and report preparation
  • Maintain and update client records in our CRM system
  • Collaborate with cross-functional teams to resolve client issues and improve service delivery
  • Contribute to the development and implementation of client retention strategies
  • Participate in team meetings and training sessions to stay updated on industry trends and company policies
Requirements:
  • A motivated self-starter with excellent communication skills
  • Someone who thrives in a fast-paced environment and enjoys multitasking
  • An individual with a keen eye for detail and a passion for client satisfaction
  • A minimum of 2 years of experience in customer service
  • Strong data entry skills and proficiency with office software
  • Problem-solving abilities and a client-centric approach
  • Ability to work independently and as part of a team
  • Excellent time management and organisational skills
What We Offer:
  • Salary between £24,000 - £28,000 (dependant on experience)
  • Full-time position with room for growth
  • Opportunity to build a career in an innovative and impactful industry


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