Care Services Team Lead

3 weeks ago

Cheltenham, Gloucestershire, United Kingdom Retain Healthcare Full time

Delivering Exceptional Care

We are seeking a dedicated and compassionate Community Team Leader to join our team at Retain Healthcare.

The primary objective of this role is to ensure that care services are delivered in a way that maximises a person's independence, choice, and dignity. This will be achieved through in-depth and person-centred care planning, care assessments, and risk assessments.

The Community Team Leader will also provide support to the care team, enabling them to understand each customer's support needs.

Key Responsibilities:

  • To work in the field and assist the Care Coordinator and Branch Manager in ensuring the quality of care being delivered meets the highest standards expected by Retain Healthcare.
  • To have a full understanding of our policies and behaviours framework and ensure that the organisation exceeds these expectations.
  • To ensure customers have activities that support them to meet their outcomes.
  • To plan events for customers, families, and staff inclusion, creating opportunities for social interaction.
  • To shadow and train new staff in the practical delivery of care to support our customers.
  • To carry out supervisions and spot checks of carers and support them to develop their skills through feedback and reflective learning.
  • To take responsibility for the organisation and maintenance of Care Plan files in their area.
  • To work in a flexible manner that meets the needs of the service.
  • To carry out new service assessments, ensuring that an agreed Care Plan and Risk Assessments are in place before the service commences.
  • To ensure that every customer has a Support Plan and Risk Assessments that are regularly reviewed and detailed to meet their individual needs.
  • To communicate regularly and when required with customers and their family, informing next of kin when an incident has occurred if appropriate.
  • To contribute towards communicating changes to rotas and customer requirements within the community.
  • To ensure that carers adhere to company policies and procedures and ensure the care team are working within them.
  • To identify any further training needs of carers, information observed, or customer feedback.
  • To ensure that the service operates at an Outstanding rating with the Care Quality Commission and that all organisational objectives are fully met by their team.
  • To maintain and ensure that office records and notes are accurate and up to date, including the correct storing of information and adherence to the Data Protection Act and GDPR legislation.
  • To deliver good and effective care and support to all of our customers and ensure everyone has a good customer experience.
  • To model effective communication and hold regular team meetings.

Benefits:

  • Get paid for all travel, visits, and training.
  • Guaranteed hours contract - know your earnings every week.
  • 40p per mile for travel.
  • Weekly pay.
  • All training provided is endorsed by Skills for Care through our training company Retain Skills.
  • Access to Mental Health First Aiders.
  • Free Lifestyle card.
  • Access to a vehicle when yours is off the road.
  • Blue Light card.
  • DBS Rebate Reimbursement.
  • Potential to progress your career further with employment opportunities and Diplomas.

  • Care Services Team Lead

    3 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Retain Healthcare Full time

    Care Excellence in 2024We are seeking a skilled Team Lead to ensure high-quality care services are delivered to our customers. The successful candidate will achieve this through in-depth care planning, assessments, and risk evaluations. They will also provide support to the care team, enabling them to understand each customer's needs and preferences.Key...

  • Care Team Leader

    3 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Nazareth Care Charitable Trust Full time

    About The RoleWe are seeking a highly skilled and compassionate Senior Care Assistant to join our care team at Nazareth Care Charitable Trust. As a Senior Care Assistant, you will play a vital role in delivering high-quality care to our residents, ensuring their physical, emotional, and social needs are met.Duties and Responsibilities:To actively participate...

  • Care Team Leader

    3 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Monkscroft Care Centre Full time

    About the RoleWe are seeking an experienced carer to lead our night care team at Monkscroft Care Centre in Cheltenham. As a Night Care Leader, you will be responsible for ensuring the safety and security of our residents and the home during night shifts.You will lead a small team of carers, reviewing care plans, managing time effectively, and maintaining...

  • Care Team Leader

    4 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Monkscroft Care Centre Full time

    About the RoleWe are seeking an experienced carer to lead our night care team at Monkscroft Care Centre. As a Night Care Leader, you will be responsible for ensuring the safety and security of our residents and the home during night shifts.You will lead a small team of carers, ensuring that care plans are regularly reviewed and accurate records are...

  • Care Team Lead

    3 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Comfort Call Limited Full time

    About the RoleThe Registered Manager will be responsible for managing the day-to-day activities and growing a successful care team who deliver personal care services to our service users. This role requires ensuring the correct number of suitably qualified care workers are available to meet service demands, that care work is of the required standard, and...

  • Care Team Leader

    3 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Monkscroft Care Centre Full time

    About the RoleWe are seeking an experienced and compassionate Care Team Leader to join our team at Monkscroft Care Centre in Cheltenham. As a Night Care Leader, you will be responsible for leading a small team of carers and ensuring the safety and security of our residents.Your Key ResponsibilitiesLead a team of carers to deliver high-quality care to our...

  • Care Team Leader

    4 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Monkscroft Care Centre Full time

    About the RoleWe are seeking an experienced and compassionate Night Care Leader to join our team at Monkscroft Care Centre in Cheltenham. As a Night Care Leader, you will be responsible for leading a small team of carers to deliver high-quality care to our residents. You will ensure that care plans are regularly reviewed, and you will be able to manage the...

  • Care Team Leader

    4 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Monkscroft Care Centre Full time

    About the RoleWe are seeking an experienced and compassionate Night Care Leader to join our team at Monkscroft Care Centre in Cheltenham. As a Night Care Leader, you will be responsible for leading a small team of carers to deliver high-quality care to our residents. You will ensure that care plans are regularly reviewed, and you will be able to manage the...

  • Care Team Leader

    3 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Monkscroft Care Centre Full time

    About the RoleWe are seeking an experienced carer to lead our night care team at Monkscroft Care Centre in Cheltenham. As a Night Care Leader, you will be responsible for ensuring the safety and security of our residents and the home during night shifts.Your Key ResponsibilitiesLead a small team of carers to deliver high-quality care to our residentsReview...

  • Housekeeping Team Lead

    4 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Porthaven Care Homes Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our team as a Head Housekeeper at Porthaven Care Homes.As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and hygiene throughout our care homes.With a focus on delivering exceptional customer service, you will work...

  • Housekeeping Team Lead

    4 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Porthaven Care Homes Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our team as a Head Housekeeper at Porthaven Care Homes.As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and hygiene throughout our care homes.With a focus on delivering exceptional customer service, you will work...

  • Senior Care Lead

    4 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Advinia Care Homes Limited Full time

    Your New Role:As a Senior Care Lead at Advinia Care Homes Limited, you will be responsible for leading our care teams to provide the highest standard of care, compassion, and resident dignity. You will work closely with the Nurses, Unit Manager, or Deputy Manager to administer medication, provide personal care, and develop, implement, and update care plans...

  • Service Team Lead

    3 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Protyre Autocare Careers Full time

    Protyre Autocare Careers is seeking a skilled Service Supervisor to join our team. As a key member of our Centre Management team, you will be responsible for assisting with the delivery of company business objectives through effective management and coordination of the Centre, while ensuring a high level of customer service and centre standards.About the...

  • Senior Care Team Leader

    4 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Advinia Care Homes Limited Full time

    Your New RoleWe are seeking a highly skilled Senior Care Assistant to lead our care teams and provide the highest standard of care, compassion, and resident dignity.As a Senior Care Assistant, you will work closely with our nursing team to administer medication, provide personal care, and develop, implement, and update care plans in line with CQC...

  • Care Team Leader

    4 weeks ago

    Cheltenham, Gloucestershire, United Kingdom The Orders of St John Care Trust Full time

    About the RoleWe are seeking an experienced and compassionate Care Team Leader to join our team at Grevill House and Ashley Intermediate Care Centre. As a key member of our care team, you will be responsible for leading a small team of carers to deliver outstanding care to our residents. You will work closely with the Home Manager to ensure that care plans...

  • Care Team Leader

    4 weeks ago

    Cheltenham, Gloucestershire, United Kingdom The Orders of St John Care Trust Full time

    About the RoleWe are seeking an experienced and compassionate Care Leader to join our team at Grevill House and Ashley Intermediate Care Centre. As a Care Leader, you will be responsible for leading a small team of carers to deliver outstanding care to our residents, while promoting a culture of kindness, compassion, and excellence.You will work closely with...

  • Care Team Lead Position

    2 weeks ago

    Cheltenham, Gloucestershire, United Kingdom McCarthy Stone Full time

    About the Role:We are seeking a professional Relief Care Supervisor to join our team at McCarthy Stone. As a Relief Care Supervisor, you will be responsible for managing the security of our estate, looking after the safety and wellbeing of our homeowners, and overseeing the Care and Support teams.About the Job:Flexible working hours, including day and night...

  • Care Assistant

    3 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Radis Community Care Full time

    About the RoleWe are seeking a skilled and compassionate Care Assistant to join our team at Radis Community Care. As a Visiting Care Assistant, you will deliver high-quality care to our clients within their own homes, providing person-centred support and assistance with daily tasks.Key ResponsibilitiesOffer dignified personal care and assistance with meal...

  • Care Assistant

    3 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Voyage Care Full time

    About the RoleWe are seeking a dedicated and compassionate Care Assistant to join our team at Voyage Care. As a Care Assistant, you will play a vital role in enhancing the quality of life for the people we support.Key ResponsibilitiesAssist individuals with personal care and daily living tasksEncourage and support individuals to access their local...

  • Senior Care Services Manager

    3 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Halcyon Health & Social Care Full time

    Halcyon Health and Social Care is a specialist recruiter that works across the Health and Social Care sector within Gloucestershire.We operate across a broad spectrum of the Social Care sector, including Learning Disabilities, Complex Needs, Elderly Care, Dementia, Mental Health, and Children’s Residential Services.We focus on providing a service to our...