Domiciliary Care Manager

6 days ago

South Leigh Oxfordshire, United Kingdom Care First UK Recruitment Solutions Full time
About the Role

Care First UK Recruitment Solutions is seeking a highly skilled and experienced Support Manager to join our team. As a Support Manager, you will play a key role in managing and delivering high-quality care services under the guidance of the Registered Manager.

Key Responsibilities
  • Oversee the day-to-day operations of the domiciliary care service, ensuring all care standards and client schedules meet CQC guidelines.
  • Maintain accurate, timely records of care provided and all related administrative tasks.
  • Lead and support team leaders in managing rotas and ensuring the team understands their responsibilities. Address any performance issues as they arise.
  • Manage the full lifecycle of care packages, from referral and assessment to quality assurance, review, and termination.
  • Ensure compliance with health and safety regulations, food hygiene, fire safety, infection control, and emergency procedures.
  • Safeguard clients by adhering to relevant legislation and best practices in care delivery.
  • Participate in and deliver training to ensure continuous professional development and team competency.
  • Conduct spot checks and audits to monitor and maintain care standards.
  • Build and maintain effective relationships with external agencies to ensure seamless service delivery.
  • Identify and resolve non-compliance issues as they arise.
  • Manage the financial aspects of care packages to ensure sustainability.
  • Provide out-of-hours emergency support as part of the on-call rota.
Requirements
  • Experience in a domiciliary care setting
  • Willingness to work towards or possession of a Diploma in Health and Social Care Level 5 or equivalent
  • Proven supervisory experience, including leading teams, managing performance, and fostering an inclusive work environment
  • Strong literacy and numeracy skills in English
About Us

Care First UK Recruitment Solutions is a permanent healthcare recruitment specialist. We are a family-run business with a strong, supportive ethos. We are committed to delivering high-quality care services and providing a positive work environment for our employees.

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