Claims Specialist
5 days ago
About The Role
DAS UK Group is seeking a skilled Claims Handler to contribute to our market-leading legal expenses insurance provision. Our claims department is at the heart of our operations, and we're looking for individuals who can deliver exceptional customer service and manage a diverse range of claims.
The ideal candidate will possess excellent communication skills, both written and verbal, and be able to provide clear, concise information to customers, business partners, and internal stakeholders. They will also be able to quickly develop their knowledge of DAS products and policies to become an expert in assessing and identifying claims.
Key Responsibilities
- Manage a diverse range of claims, with a focus on providing excellent customer service to our customers.
- Oversee the customer experience throughout the claim life-cycle, from first point of contact to investigating evidence and making informed decisions on claims outcomes.
- Provide clear, concise, and accurate information to our customers, business partners, and internal customers.
- Develop expertise in assessing and identifying claims, and manage appointments of litigators and solicitors where necessary.
About You
We're looking for a motivated and customer-focused individual who can thrive in a fast-paced environment. If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding role, we'd love to hear from you.
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