Insurance Claims Coordinator

10 hours ago


London, Greater London, United Kingdom Promote Project Full time
About Promote Project

Promote Project is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Our team of insurtech veterans with deep experience in SaaS and digital claims, has developed innovative solutions to automate highly manual tasks and tackle long-standing problems in the industry.

We are a venture-backed company by Bain Capital and Altai Ventures and began operations in May 2022. Our mission is to set a new standard for TPAs, insurance technology providers, and adjusters alike by providing top-notch support and services.

Job Description

We are seeking a highly organised and detail-oriented Insurance Claims Coordinator to join our team. The successful candidate will be responsible for supporting a team of multi-line adjusters with administrative responsibilities to move claims to resolution. Tasks will include setting up claim files, data entry, financial reconciliation, and document review/upload.

The ideal candidate has a willingness to help us continuously improve the support function, build and document new processes, and consistently look for ways to streamline their function. In addition, you will collaborate closely with our claims adjusters and leadership to give feedback and identify technology and process improvements.

Key Responsibilities
  • Gather necessary information from documents and customer conversations to set up and assign claim files with complete and accurate information
  • Manage a queue of tasks timely and effectively to ensure claims adjusters have the information they need
  • Manage incoming mail and upload to the correct claim
  • Prepare standard form letters and claim closing documents
  • Strong time management and prioritization skills to manage multiple types of tasks and SLAs
Requirements
  • Minimum of 2 years of experience working in a support or other administrative capacity for an insurance risk organisation or compliance organisation such as:
    • Claims support experience
    • Policy admin support
    • Compliance database management
  • Excellent verbal and written communication skills, and a strong attention to detail
  • Superior organisational skills and the ability to prioritise the workload
  • Working knowledge of personal computer required, including Google Docs, Sheets and other mainframe applications, as necessary
Salary

$60,000 - $80,000 per year

Benefits
  • Generous health-insurance package
  • Pension plan with employer contributions
  • Competitive holiday/leave policy in addition to bank holidays
  • Industry qualifications paid by us (after a qualifying period)
  • Work from anywhere to facilitate work-life balance
  • Laptop, large second monitor, and other quality-of-life equipment


  • London, Greater London, United Kingdom Coast Claims Insurance Full time

    Job TitleWe are seeking a highly skilled Insurance Claims Examiner to join our team at Coast Claims Insurance. As an Insurance Claims Examiner, you will be responsible for conducting comprehensive investigations, analyzing insurance policies, and negotiating claim settlements.This is a challenging and rewarding role that requires strong analytical,...


  • London, Greater London, United Kingdom Ki Insurance Full time

    Ki Insurance is a leading insurance provider, and we are seeking an experienced Delegated Claims Coordinator to join our team. In this role, you will be responsible for coordinating all Delegated Claims Management oversight processes, including trending findings, tracking actions, and reporting. You will also support the monitoring of DCA performance,...


  • London, Greater London, United Kingdom Coast Claims Insurance Full time

    Job Title: Marine Industry Claims InvestigatorWe are seeking a driven and experienced professional with a passion for the marine industry to tackle complex claims and losses.This role involves conducting thorough investigations, assessments, and negotiations to reach fair settlements. You will be responsible for evaluating insurance claims, analyzing...


  • London, Greater London, United Kingdom Lawes Insurance Recruitment Full time

    We are seeking an experienced Bordereaux and Claims Coordinator to join our team at Lawes Insurance Recruitment. The ideal candidate will have experience in bordereaux processing, loss fund management, and claims administration. You will work closely with our underwriting team to ensure that all claims are processed efficiently and effectively.The successful...


  • London, Greater London, United Kingdom Lawes Insurance Recruitment Full time

    Lawes Insurance Recruitment">Job Title: Insurance Claims Specialist">We are seeking an experienced Insurance Claims Specialist to join our team at Lawes Insurance Recruitment. The successful candidate will be responsible for managing commercial insurance claims with quality customer care, ensuring proactive issue resolution and supporting company...


  • London, Greater London, United Kingdom Coast Claims Insurance Full time

    Career OpportunityJoin Coast Claims Insurance as a Claims Resolution Specialist and take on a challenging yet rewarding role. As a Claims Resolution Specialist, you will lead comprehensive claim investigations, assess damage, and ensure fair compensation for policyholders.This position demands exceptional analytical, communication, and problem-solving...


  • London, Greater London, United Kingdom Nashrock Insurance Recruitment Full time

    Nashrock Insurance Recruitment: Claims Broker RoleWe are seeking an experienced Claims Broker to join our team at Nashrock Insurance Recruitment. In this dynamic role, you will be responsible for handling a wide range of claims across multiple lines of business from first notification to settlement.Key Responsibilities:Manage and produce new claims files,...


  • London, Greater London, United Kingdom Lawes Insurance Recruitment Full time

    Job Title: Insurance Claims ProfessionalWe are seeking a highly skilled Insurance Claims Professional to join our team at Lawes Insurance Recruitment.Salary: £45,000 - £55,000 per annumAbout the RoleThe successful candidate will be responsible for managing commercial broker claims including commercial property, high net worth, liability, motor fleet, and...


  • London, Greater London, United Kingdom Lawes Insurance Recruitment Full time

    At Lawes Insurance Recruitment, we're seeking a highly skilled Insurance Claims Examiner to join our team in South London. As a Commercial Loss Adjuster, you'll be responsible for managing property claims, ranging from minor damage to major catastrophic events.The role will be home-based with regular regional travel required, with occasional overnight stays...


  • London, Greater London, United Kingdom Lawes Insurance Recruitment Full time

    Role Summary:The successful candidate for this Reinsurance Claims Technician position will be responsible for a wide range of tasks, including claim notification assessment, file preparation, and communication with stakeholders. You will work closely with Senior Claims Advocates and Claims Managers to ensure seamless claim handling processes. With a focus on...


  • London, Greater London, United Kingdom Lawes Insurance Recruitment Full time

    About the PositionWe are looking for a highly skilled Insurance Claims Examiner to join our team at Lawes Insurance Recruitment.Job Description: The Insurance Claims Examiner will be responsible for investigating each claim with tact and a calm manner, establishing the facts, policy details, and working towards a resolution.Key Responsibilities:Work with...

  • Claims Solicitor

    4 weeks ago


    London, Greater London, United Kingdom Mitre Claims Management Full time

    Mitre Claims Management is an innovative and forward-thinking company that is looking for a skilled Claims Solicitor - Insurance Law Expert to join their team. As a key member of the claims handling team, you will be responsible for managing professional indemnity claims with a focus on SRA regulated Professionals and FCA regulated Professionals.About the...


  • London, Greater London, United Kingdom Exchange Street Claims ltd Full time

    Position Description:We are seeking a highly skilled Junior Liability Adjuster to join our team at Exchange Street Claims ltd.About the Job:This is a fantastic opportunity for a dedicated individual to progress their career in liability claims handling.You will work closely with reputable Liability Insurers, corporate clients, and brokers.Your primary...


  • London, Greater London, United Kingdom Nashrock Insurance Recruitment Full time

    Deliver high-quality claims services that drive business growth and customer satisfaction.The role involves managing a diverse range of claims across various classes of business, including Accident and Health, Contingency, Personal Accident, and Directors' and Officers', as well as Professional Indemnity and Commercial Combined. These responsibilities...


  • London, Greater London, United Kingdom Lawes Insurance Recruitment Full time

    Job TitleRural Insurance Claims ManagerAbout the RoleWe are seeking an experienced Rural Insurance Claims Manager to join our team in Hertfordshire. The successful candidate will be responsible for managing a mixed portfolio of claims, including domestic, commercial, and agricultural.Key ResponsibilitiesContribute to general property productivity targets...


  • London, Greater London, United Kingdom Lawes Insurance Recruitment Full time

    At Lawes Insurance Recruitment, we are seeking an experienced Insurance Claims Processor to join our team. This role involves working with Binders, Open Market, and Lineslips, as well as in-house binder business. You will be responsible for bordereaux processing, which includes verifying information supplied by the TPA/Coverholder and ensuring figures are...


  • London, Greater London, United Kingdom Lawes Insurance Recruitment Full time

    About the RoleWe are seeking an experienced Claims Adjuster to join our team at Lawes Insurance Recruitment.The successful candidate will be responsible for managing a mixed portfolio of claims, including domestic, commercial, and agricultural cases typically up to £150,000. This is a field-based position that requires strong problem-solving skills,...


  • London, Greater London, United Kingdom Berkshire Hathaway Specialty Insurance Full time

    Job DescriptionBerkshire Hathaway Specialty Insurance (BHSI) is seeking a dedicated Insurance Claims Review Expert to join our team. This role involves reviewing and evaluating closed and open claim files in multiple regions and for multiple lines of business.The successful candidate will be responsible for ensuring that all claims are handled according to...


  • London, Greater London, United Kingdom Nashrock Insurance Recruitment Full time

    Job DescriptionNashrock Insurance Recruitment is seeking an experienced Claims Handler to join our team.Key Responsibilities:Process and manage claims in a timely and efficient manner, ensuring high-quality service delivery to clients.Communicate effectively with clients, markets, and internal stakeholders to ensure smooth claim settlement.Conduct thorough...


  • London, Greater London, United Kingdom Exchange Street Claims ltd Full time

    Loss Adjusting Career DevelopmentWe offer a unique opportunity for a claims handler to develop their skills and knowledge in loss adjusting.About the OpportunityThis role is ideal for a motivated individual with experience handling household or commercial property claims who wants to progress their career.As a trainee loss adjuster, you will work with major...