HR Support Specialist

1 month ago


Beccles, United Kingdom Home Support Matters Full time
Job Title: HR Administrator

We are seeking a highly organized and proactive HR Administrator to support our Senior HR Advisor in delivering efficient HR support functions and procedures to our organization. This role is vital in maintaining effective HR support to our colleagues and management team, ensuring compliance with standards and legislation.

Key Responsibilities:

The HR Administrator will be responsible for monitoring the shared HR inbox daily, addressing issues promptly, and escalating when appropriate. You will be tasked with accurately recording absence management data within our people management systems, cross-checking the data, and supporting the production of reports required by the Senior Leadership Team.

You will provide guidance to colleagues on where to find information regarding HR issues and processes, escalating more complex queries to the Senior HR Advisor. Delivering accurate and timely HR statistical data on absence, starters, and leavers is crucial. You must ensure confidentiality and data protection are maintained at all times according to our procedures.

The HR Administrator will handle HR administration processes, including variations to contracts, leavers, changes to location and hours, staff detail variations, probation periods, and producing required letters. Auditing compliance of new and existing staff files and monitoring outstanding actions will be necessary, along with participating in HR projects and initiatives as required. Completing workplace pension auto-enrolment activities and supporting the cross-checking and review of payroll reports are also fundamental parts of the responsibilities.

You will be required to develop strong working relationships with contacts and outsourced support services, such as local job centres, care workers, and branch colleagues, is essential. You will also promote Home Support Matters at local recruitment events. Ensuring compliance with the recruitment process, including a hand-over check on the recruitment files produced by recruitment, is a key part of this role, then producing employment contracts and completing new starter onboarding processes. During peak times and in recruitment absence, supporting with the recruitment process, such as reference requests and DBS checks. On occasion, you may be required to minute-take confidential and sensitive meetings.

This position is subject to an appropriate level of Disclosure and Barring check.

Essential Criteria:

  1. Good keyboard skills and competency using Microsoft Office
  2. Ability to successfully communicate with a range of audiences
  3. Ability to work on own initiative
  4. Flexibility to meet the needs of employees and the management team (including weekends/evenings)
  5. Proactive and efficient in multitasking and prioritizing work
  6. Own Transport to attend recruitment events

Desirable Criteria:

  1. Ability to interpret business information, statistics, and identify/forecast trends.
  2. CIPD Level 3 Diploma or working towards it.
  3. Experience with payroll systems and payroll administration.


Be a part of a team that values effective communication, collaboration, and continuous learning. Help us support our employees and contribute to the overall success of Home Support Matters.


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