Meeting and Events Sales Professional

7 days ago

Cardiff, Cardiff, United Kingdom Mercure Cardiff Holland House Hotel & Spa Full time
Job Overview

We are seeking a highly skilled and motivated Sales and Events Coordinator to join our team at Mercure Cardiff Holland House Hotel & Spa. As a Sales and Events Coordinator, you will be responsible for ensuring all customer requests and enquiries are dealt with in an efficient and business-like manner.

Key Responsibilities
  • Provide administrative support and diary management to the Meeting and Events Sales Manager.
  • Greet scheduled visitors and show to appropriate area or person.
  • Maintain manual filing system to company standards.
  • Maintenance of all market segment databases.
  • Assist with the co-ordination of corporate hospitality events.
  • Conduct Market research/telesales campaigns as required.
  • Compile sales packs and ensure that an adequate supply of relevant stationary and brochures are in stock.
  • Meet specific sales targets set by management and head office.
  • Compile relevant weekly/monthly meeting, and reports for the Meeting and Events Sales Manager.
Requirements
  • Excellent standards.
  • Handle incoming calls for the Meeting and Events Department.
  • Good organisational / time management skills.
  • Resilient, creativity, able multitask and can work under pressure.
  • Ability to work morning, afternoon/evening, and weekends.
  • Able to deliver exceptional customer experiences all the time.
  • Arrange and co-ordinate travel schedules and reservations.
About Us

Mercure Cardiff Holland House Hotel & Spa is a modern hotel ideally located in the city centre of Cardiff, with 172 spacious bedrooms. The hotel is perfectly suited for business and leisure travellers big conference room, excellent transport links, restaurant and our hotel lounge, the Urban Bar & Kitchen as an ideal spot for dining and good drinks. For the relaxation and well-being of the guests, the hotel offers an 18-metre swimming pool, steam room and jacuzzi. Mercure Cardiff Holland House Hotel & Spa is a great place for a business trip or for those guests who are looking for a weekend away.

We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

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