Restaurant Service Liaison
2 weeks ago
The esteemed Ottolenghi family of restaurants, represented by Royal Organization for Visual Innovation (ROVI), is searching for a highly skilled Restaurant Service Coordinator to join their London team. This role offers an engaging environment where you can utilize your excellent communication skills to deliver top-notch customer experiences.
Your key responsibilities will include:
- Guest greetings and welcome management
- Reservation and seating arrangement coordination
- Phone call and inquiry response
- Kitchen and front-of-house staff collaboration
- Customer feedback handling and satisfaction assurance
To excel in this position, you should possess:
- Previous experience in restaurant service or similar hospitality roles
- Excellent communication and interpersonal skills
- Ability to thrive in a fast-paced environment
- Proficiency with Seven Rooms reservation system (an advantage)
- A genuine enthusiasm for ROVI's culinary offerings and commitment to exceptional customer service
We offer:
- A competitive salary: £24,000 - £30,000 per annum
- A comprehensive health benefits package
- Ongoing English language training
- Enhanced parental leave policies
- Uniform allowance and birthday celebration
- Friend referral incentive program
- Frequent culinary workshops and access to the Ottolenghi Test Kitchen
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