Restaurant Service Liaison

2 weeks ago


London, Greater London, United Kingdom ROVI Full time
Restaurant Service Coordinator

The esteemed Ottolenghi family of restaurants, represented by Royal Organization for Visual Innovation (ROVI), is searching for a highly skilled Restaurant Service Coordinator to join their London team. This role offers an engaging environment where you can utilize your excellent communication skills to deliver top-notch customer experiences.

Your key responsibilities will include:

  • Guest greetings and welcome management
  • Reservation and seating arrangement coordination
  • Phone call and inquiry response
  • Kitchen and front-of-house staff collaboration
  • Customer feedback handling and satisfaction assurance

To excel in this position, you should possess:

  • Previous experience in restaurant service or similar hospitality roles
  • Excellent communication and interpersonal skills
  • Ability to thrive in a fast-paced environment
  • Proficiency with Seven Rooms reservation system (an advantage)
  • A genuine enthusiasm for ROVI's culinary offerings and commitment to exceptional customer service

We offer:

  • A competitive salary: £24,000 - £30,000 per annum
  • A comprehensive health benefits package
  • Ongoing English language training
  • Enhanced parental leave policies
  • Uniform allowance and birthday celebration
  • Friend referral incentive program
  • Frequent culinary workshops and access to the Ottolenghi Test Kitchen


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