Residential Lodge Coordinator
4 days ago
We are seeking a highly skilled Part-time Lodge Manager to join our team at Churchill Estates Management Ltd. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our residential development.
Job Description- Key Responsibilities:
- Coordinating the development and managing contractors to ensure the highest standards of maintenance and safety
- Providing first-class customer service to residents, addressing their needs and concerns in a professional and courteous manner
- Liaising with various stakeholders, including suppliers, internal colleagues, and external agencies
- Managing the organization of events and activities to enhance the resident experience
To succeed in this role, you will require:
- A strong background in administration and customer service, preferably in a similar environment
- An outgoing and friendly personality, with excellent communication and interpersonal skills
- The ability to work independently, using your own initiative, while also being part of a close-knit team
- Experience with Microsoft Office applications, including Outlook, and a high level of computer literacy
- Competitive Salary: £21,000 per annum, pro rata, plus excellent benefits (estimated total package value: £33,000 per annum)
- Annual holiday entitlement of 24 days + Bank Holidays, pro rata
- A day off on your Birthday
- Life Assurance
- Eye Care reimbursement
- Colleague Introduction reward scheme
- Professional development and qualifications
- Thorough induction and ongoing training
Churchill Estates Management Ltd is a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationally, overseeing more than 8000 apartments and providing property services and customer care to over 10,000 retired people.
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