Tenancy Sustainment Coordinator

2 days ago


Bristol, Bristol, United Kingdom Sovereign Housing Full time
Key Responsibilities:
As a Tenancy Sustainment Coordinator at Sovereign Housing, you will be responsible for supporting the collection of housing costs and managing garage accounts. Your key responsibilities will include:

* Handling Housing Benefit overpayment invoices and Universal Credit verifications
* Maintaining accurate records and data quality
* Advising departing tenants on their financial obligations

You will work closely with colleagues to ensure effective income management and support services for customers.

We offer a competitive salary of £37,000 - £44,000 per annum, depending on experience, as well as flexible working arrangements, 25 Days Holiday + Bank Holidays (increasing annually up to 30 days), and a generous matched pension scheme (up to 12%).

The ideal candidate will have excellent communication skills, a strong understanding of welfare benefits, and the ability to work effectively in a team environment.

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