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ID Reconciliation Specialist

2 months ago

Manchester, United Kingdom Close Brothers Group Full time
About the Role

We are seeking a highly detail-oriented and analytical individual to join our ID Reconciliation team as an ID Reconciliation Specialist. As a key member of our team, you will be responsible for performing accurate reconciliations for a portfolio of clients.

Key Responsibilities
  • Perform accurate reconciliations for a portfolio of clients, ensuring that all discrepancies are identified and resolved in a timely manner.
  • Ensure that client sales ledgers are reconciled and completed within Service Level Agreements (SLAs), with a focus on delivering high-quality results.
  • Collaborate with client managers and line managers to identify and address any significant reconciliation differences, adverse credit ratings, or unusual transactions.
  • Apply a risk-based focus to client reconciliation, ensuring that all transactions are accurately recorded and reported.
  • Perform other duties as requested by your line manager, including monitoring efficiency and seeking opportunities for process improvement.
  • Provide excellent customer service to clients, responding to queries and resolving issues in a professional and timely manner.
Requirements
  • Strong analytical and problem-solving skills, with the ability to identify and resolve complex reconciliation issues.
  • Excellent attention to detail and accuracy, with a focus on delivering high-quality results.
  • Strong communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
  • Relevant experience in financial services or a similar regulated industry, with a focus on reconciliation and client management.
What We Offer

As an ID Reconciliation Specialist with Close Brothers Group, you will have the opportunity to work with a leading UK merchant banking group, providing financial support and advice to small businesses and individuals. We offer a competitive salary and benefits package, as well as opportunities for professional development and career growth.