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Library Assistant

2 months ago

Marston Green, Solihull, United Kingdom Coventry and Warwickshire Partnership Trust Full time
About the Role

We are seeking a highly motivated and organized Library Assistant to join our team at Coventry and Warwickshire Partnership Trust. As a key member of our Library and Knowledge Service team, you will play a vital role in supporting the information needs of our staff and students.

Key Responsibilities
  • Provide excellent customer service to library users, responding to queries and requests in a timely and professional manner.
  • Process library registrations, OpenAthens, and article requests, ensuring accurate and efficient completion of tasks.
  • Market and promote library services, producing publicity materials and library guides to engage users and promote the library's offerings.
  • Assist in the maintenance of physical library spaces and stock, ensuring a welcoming and organized environment for users.
  • Contribute to the development of library services, taking minutes at team meetings and participating in gathering feedback to inform service improvements.
Requirements
  • 5 GCSEs or equivalent, including English Language.
  • Previous experience in an administrative role, preferably in a library or office environment.
  • High level of computer literacy, with proficiency in Microsoft Office applications, particularly Word, Excel, and PowerPoint.
  • Effective verbal and written communication skills, with the ability to source information effectively.
What We Offer

As a member of our team, you will benefit from a range of rewards and opportunities, including:

  • Generous annual leave entitlement, increasing with time served.
  • Flexible working opportunities, including part-time and job share arrangements.
  • Excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching, and mentoring.
  • Salary sacrifice schemes for lease car/vehicle, Cycle to Work, home and electronics, gym membership, and more.
  • Discounts with a range of retailers, restaurants, and entertainment venues through our Employee Assistance Programme and NHS discount schemes.
  • Wellbeing support, including an in-house counselling service, external helpline, and more.
Coventry and Warwickshire Partnership Trust Values

We are committed to delivering high-quality services that meet the needs of our patients, staff, and communities. Our values are at the heart of everything we do, and we expect all our employees to demonstrate these values in their work.