Hospitality Team Supervisor
3 weeks ago
Contract Type - Permanent, 39 hours per week
The Clermont Victoria is a well-known venue in the city centre, close to many famous landmarks and a major train station, making it an ideal location for a luxury 4-star hotel. This hotel has recently undergone a significant transformation, enhancing its services and facilities.
The JobWe are looking for experienced team members to take on a Food & Beverage Team Leader role. The successful candidate will be responsible for supervising team members during shifts, providing guidance, and motivation to ensure smooth service delivery. This role would be suitable for an experienced Waiter/Waitress looking for a new challenge. The ideal candidate will be enthusiastic, personable, and passionate about delivering quality service and hospitality. They will support the F&B Managers in the daily running of the Restaurant and Bar outlets, providing assistance and guidance to the team. The role also involves getting to know guests, personalising their stays, and building loyalty. With a multiskilled element, the job requires adaptability to work in other relevant departments to enhance the guest experience and support personal development. This is a great opportunity to make a positive impact and progress within the Clermont Hotel Group.
Key Requirements- Previous experience in a customer-facing role
- Passionate about delivering high levels of service with a desire to learn, work hard, and progress
- Comfortable in a front-line role facing the public
- Empathetic and able to build relationships
- An open personality who is relaxed and natural in their interactions
- Accurate with good attention to detail
- Demonstrable desire to pursue a hospitality career
- Able to work effectively as part of a team
- Previous experience in a fast-paced service environment
- Discounted rates on hotel rooms, food, and drink across the Clermont Hotel Group
- Interest-free season ticket loans (conditions apply)
- Access to a 24/7 Employee Assistance Program
- Pension and Healthcare Schemes
- Wagestream - get access to earned salary before payday
- Generous recommend a friend scheme
- Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
- Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
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