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Hospitality Team Member

2 months ago

Westerham, Kent, United Kingdom National Trust Full time

Job Summary:

We are seeking a highly motivated and enthusiastic Food and Beverage Team Member to join our team at the National Trust. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring that our visitors have a memorable experience.

Key Responsibilities:

  • Welcome and serve customers in a friendly and efficient manner
  • Prepare and serve food and beverages to a high standard
  • Maintain a clean and safe environment for customers and colleagues
  • Work effectively as part of a team to achieve business objectives
  • Provide excellent customer service and respond to customer complaints in a professional manner

Requirements:

  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment
  • Ability to work flexible hours, including weekends and Bank Holidays
  • Previous experience in a customer-facing role is desirable but not essential

What We Offer:

  • A competitive hourly rate of £11.50
  • A comprehensive training program to develop your skills and knowledge
  • The opportunity to work in a dynamic and supportive team environment
  • A range of benefits, including a pension scheme, free entry to National Trust places, and a rental deposit loan scheme