Room Attendant

2 weeks ago

Chester, Cheshire, United Kingdom Hotel Indigo Chester Full time

Room Attendant Opportunity at Hotel Indigo Chester

Hotel Indigo Chester is seeking a highly motivated and enthusiastic Room Attendant to join our Housekeeping Team on a casual basis. As a key member of our team, you will be responsible for maintaining the cleanliness and good order of all rooms to create a pleasant environment for our guests and colleagues.

Key Responsibilities:

  • Maintain the cleanliness and good order of all rooms, including cleaning and maintenance of storage areas, public areas, and employee areas.
  • Handle guest queries in a courteous and professional manner, escalating as required.
  • Report any malfunctioning equipment, damaged furniture, or maintenance problems to ensure a smooth guest experience.

Requirements:

  • Excellent personal presentation and a strong work ethic.
  • Proactive and able to work under your own initiative.
  • Passion for providing excellent customer service and a positive guest experience.
  • Ability to work flexible shift patterns and contracts to suit your lifestyle.

Benefits:

  • Heavily discounted Staff Room Rates at all Castlebridge properties.
  • 50% off your bill when you dine in one of our Restaurants or Bars.
  • Fully funded Apprenticeship programme to develop your career.
  • Cycle to work scheme - save up to 40% on a wide range of bikes.
  • Healthcare Cash Plans - dental, optical, medical, and more available from just £1 per week.
  • Referral schemes for referring your friends or family to join our team.
  • Flexible shift patterns and contracts available to suit your lifestyle.
  • Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones.
  • Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it.
  • Employee Assistance Programme - free, confidential advice available 24/7 to you.
  • An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.

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