Customer Service Solutions Expert
4 days ago
We are seeking an experienced Customer Service Solutions Expert to join our team at Intrum Justitia in Reigate, Surrey. This role involves providing expert advice and support to customers with financial difficulties.
Key Responsibilities:
- Develop and implement tailored solutions to meet customers' needs.
- Manage customer accounts, ensuring timely responses to their queries and concerns.
- Collaborate with colleagues to deliver exceptional customer service.
- Easily commute to our Reigate office or work from home with our flexible working pattern.
Required Skills and Qualifications:
- Excellent communication and problem-solving skills to resolve customer issues.
- Experience in a customer-facing role, preferably in a call centre environment.
- Able to handle sensitive conversations and maintain confidentiality.
- Good numeracy and English literacy skills to understand complex financial products and solutions.
Benefits:
- Competitive starting salary of £23,850 with OTE up to £27,427 (bonus paid monthly, subject to performance).
- 30 days holiday including bank holidays, with the option to buy more or sell back.
- Access to a contributory workplace pension scheme.
- Flexible working pattern offering work-life balance and career progression opportunities.
- Structured training and coaching for personal development.
- Private medical insurance, health cash plans, dental insurance, and more.
- Discounts on gym memberships and cycle to work schemes.
Estimated annual salary: £25,115 - £29,184 depending on experience and location.
-
Automotive Digital Solutions Expert
6 days ago
London, Greater London, United Kingdom Internetwork Expert Full timeWelcome to this exciting opportunity with Internetwork Expert as a Automotive Digital Solutions Expert! About the RoleThis is a dynamic role that requires delivering complex solutions for our automotive clients. As a seasoned professional, you will bring your expertise in architectural frameworks, service-oriented architecture, and integration to drive...
-
E-Commerce Solutions Expert
18 hours ago
London, Greater London, United Kingdom Internetwork Expert Full timeAbout UsWe are Internetwork Expert, a leading provider of digital transformation solutions. Our team is growing rapidly, and we need a skilled professional to join us as a Digital Solution Architect.In this role, you will work closely with our clients to understand their business needs and develop innovative solutions using the latest...
-
Customer Solutions Expert
1 month ago
London, Greater London, United Kingdom Synchtank Limited Full timeJob DescriptionThe role of Customer Solutions Expert provides solution-focused technical expertise to quickly resolve complex queries, issues, and investigations to the highest level of quality. This involves working collaboratively with other business areas and supporting customer-facing teams in providing technical and detailed knowledge on specific...
-
Customer Solutions Expert
1 month ago
London, Greater London, United Kingdom Entrust Resource Solutions Full timeSenior Customer EngineerEntrust Resource Solutions is a leading provider of data solutions for the pharmaceutical and life sciences industry. We're seeking an experienced software engineer to join our team as a Senior Customer Engineer.This role involves working directly with big pharmaceutical clients to address enterprise customer problems for our...
-
Customer Solutions Expert
4 days ago
London, Greater London, United Kingdom Halfords Group PLC Full timeJoin Our Team as a Retail Sales LeaderWe are seeking a highly motivated and experienced sales professional to join our team as a Retail Sales Leader. As a key member of the Halfords Group PLC, you will play a crucial role in delivering exceptional customer experiences across our retail and automotive services. With a competitive salary of £28,000 to...
-
Customer Service Resource Coordinator
1 month ago
London, Greater London, United Kingdom Customer Labs Full timeJob DescriptionThe Customer Service Resource Coordinator plays a crucial role in managing the Field Service Engineers' resource diary. This position requires excellent customer relations skills, commercial acumen, and the ability to develop and sustain relationships with key stakeholders.Key ResponsibilitiesManage the Field Service Engineers' resource diary...
-
Cloud Solutions Architect
1 month ago
London, Greater London, United Kingdom Expert Thinking Full timeExpert Thinking is seeking a talented Azure Data Engineer to join our team of cloud experts. Our mission is to deliver dynamic, powerful, and cost-optimised Azure cloud solutions that meet the needs of our customers.As a key member of our team, you will be responsible for designing, engineering, and supporting Azure Data platforms.Key Responsibilities:*...
-
Security Solutions Expert
6 days ago
London, Greater London, United Kingdom Infinity Resource Solutions Full timeAt Infinity Resource Solutions, we are seeking a skilled Security Solutions Expert to join our team in Surrey. The successful candidate will have extensive knowledge of intruder alarms and excellent customer service skills.The role offers a competitive salary of £32,500-£42,500 per annum, plus a range of benefits including company van, overtime pay, and...
-
Cybersecurity Services Solutions Expert
2 weeks ago
London, Greater London, United Kingdom Palo Alto Networks Full timeUnlock Your Potential as a Cybersecurity Services Solutions ExpertWe're seeking an innovative and experienced professional to join our team as a Cybersecurity Services Solutions Expert. As part of our dynamic sales team, you'll be empowered with cutting-edge tools, research, and expert knowledge to educate and inspire large organizations worldwide in their...
-
Azure Cloud Data Solutions Engineer
1 month ago
London, Greater London, United Kingdom Expert Thinking Full timeExpert Thinking: Cloud Data SolutionsWe are a remote-first team of cloud experts who build dynamic, powerful, cost-optimised Azure cloud solutions that deliver the agility, performance and scale needed by our customers to succeed.Our mission is to be recognised as the BEST cloud consultancy in the UK & EU, not by size, but by capability.We are hiring an...
-
Customer Service Expert
4 weeks ago
London, Greater London, United Kingdom ClearScore Full timeAbout the RoleWe are seeking a skilled Customer Service Expert to join our ClearScore team. As a key member of our customer support team, you will work directly with our users to resolve escalated queries and provide exceptional customer service.The RoleYou will become a subject matter expert in a specific area and develop a deep understanding of our users'...
-
Customer Solutions Expert
3 weeks ago
London, Greater London, United Kingdom Nobul Resourcing Solutions Full timeJob Description: We are recruiting a Technical Account Manager to engage directly with clients like ITV and Netflix, developing and managing successful campaigns, providing exceptional platform support, and delivering insightful client training.The chosen candidate will collaborate closely with Customer Success Managers to enhance client relationships,...
-
Technical Customer Solutions Expert
6 days ago
London, Greater London, United Kingdom 1PGR SERVICES Full timeCompany Overview:We are a multi-award winning disruptive technology firm, utilizing AI to deliver innovative solutions for clients worldwide. Our platform offers unparalleled insight and efficiency, having been launched 8 years ago and now in use across 60 countries.About the Role:As a Technical Customer Solutions Expert, you will work with sales teams to...
-
Technical Solutions Expert
4 weeks ago
London, Greater London, United Kingdom Christy Media Solutions Full timeSeeking an ambitious individual to fill the position of Technical Solutions Expert. As the selected candidate, you will be responsible for leading technical discussions, mentoring account teams, and developing innovative solutions for our clients. This role requires a thorough understanding of OTT and video streaming technologies.As a Technical Solutions...
-
Automotive Design Expert
1 month ago
London, Greater London, United Kingdom Expert Employment Full timeExpert Employment is seeking a skilled Automotive Design Expert to join our team. The ideal candidate will have over 5 years of experience in design using Catia V5 and a strong background in concept development and full vehicle packaging.Key responsibilities include:Designing and developing automotive components using Catia V5Collaborating with...
-
London, Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full timeUnlocking Customer Success with ServiceNowKonversational, the leading experts in ServiceNow customer workflows, seeks a seasoned Principal Technical Consultant to spearhead customer success initiatives.As a key member of our team, you will leverage your technical expertise to deliver tailored ServiceNow solutions that drive business outcomes and exceed...
-
Customer Solutions Expert
4 weeks ago
London, Greater London, United Kingdom IPC Systems, Inc Full timeAbout the Role:We are seeking a highly skilled Customer Solutions Expert to join our team at IPC Systems, Inc. As a key member of our global sales engineering team, you will play a critical role in delivering exceptional customer experiences and driving business growth.About the Team:Our team operates in a collaborative and dynamic environment, working...
-
Pension Solutions Expert
1 month ago
London, Greater London, United Kingdom RELEX Solutions Full timeAbout the RoleWe are seeking a highly skilled Pricing and Promotions Expert to join our UK office and contribute to the growth of our Price & Promotions capability. As a key member of our team, you will be responsible for delivering software implementation projects, configuring the RELEX platform for customer-specific needs, and providing hands-on consulting...
-
Customer Solutions Expert
4 weeks ago
London, Greater London, United Kingdom Amazon Full timeAt Amazon, we're leading the cloud revolution, and we're looking for a skilled professional to join our team as a Customer Solutions Expert. As a key member of our Global Support team, you will be responsible for delivering cloud transformational programs that span across traditional IT teams and business units. Your primary goal will be to understand your...
-
Customer Service Expert
6 days ago
London, Greater London, United Kingdom GUIDEPOINT GLOBAL, LLC Full timeCompany Overview:Guidepoint Global, LLC is a leading provider of innovative solutions and expert insights. Our team-oriented and collaborative environment fosters hard-working professionals who strive for excellence. We offer built-in mentorship to help you drive and improve your project management and customer service skills, delivering excellent results...