Bank Support Assistant

4 weeks ago


Hartlepool, Hartlepool, United Kingdom Sanctuary Group Full time

Job Summary:

Sanctuary Group is seeking a Bank Support Assistant to join our team at Rose House in Hartlepool. As a key member of our Young People Scheme, you will provide high-quality support to customers, encouraging them to develop their daily living skills and build their confidence and resilience.

Key Responsibilities:

  • Provide hands-on support to customers, promoting their independence and well-being
  • Encourage social inclusion and help customers build positive relationships with their community
  • Work with statutory and non-statutory agencies to support customers' needs and choices
  • Maintain a safe environment for customers, adhering to relevant regulations and practices

Requirements:

  • A caring and approachable nature, with a confident 'can-do' attitude
  • Excellent communication skills to build positive relationships with customers, families, and internal and external agencies
  • Experience of working as a member of a team, with a positive and accepting approach to customers
  • Level 2 NVQ Health and Social Care, or willingness to work towards

Benefits:

  • A variety of online discounts and rewards from major retailers
  • Health and well-being plans
  • A wide range of learning and development opportunities

Sanctuary Group is an equal opportunities employer, committed to building a diverse and inclusive workforce.



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