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Senior Customer Service Specialist

2 months ago


Chester, Cheshire, United Kingdom Hobson Prior Full time
Customer Service Specialist Job Description

Hobson Prior is seeking a highly skilled Greek-speaking Customer Service Specialist to join our team.

Key Responsibilities:

  • Interact with customers via phone, email, and fax to resolve issues and answer inquiries.
  • Process orders, handle billing, and respond to account inquiries.
  • Inform customers about product quality issues or recalls.
  • Utilize SAP (SD module) and other Customer Service applications.
  • Perform data analysis and preparation, problem-solving, and ensure compliance with Global Distribution Practices.

Requirements:

  • Fluent in Greek.
  • Experience in customer service and logistics is beneficial.
  • Advanced knowledge and use of Office productivity tools.
  • Ability to prioritize work and plan long-term activity schedules.

About Hobson Prior:

We are a leading recruitment agency dedicated to providing exceptional service to our clients and candidates. Our team is passionate about delivering results-driven solutions that meet the needs of our clients.

Why Work with Us:

At Hobson Prior, we offer a dynamic and supportive work environment that fosters growth and development. Our team is committed to excellence and strives to deliver exceptional results.