Senior Coffee Equipment Specialist
14 hours ago
Job Title: Senior Coffee Equipment Specialist
We are seeking a highly skilled Senior Coffee Equipment Specialist to join our team at Glue Resourcing Careers. As a Field Coffee Technician, you will play a crucial role in ensuring customers enjoy uninterrupted access to premium coffee experiences.
The ideal candidate will have excellent technical knowledge of coffee machines and equipment, with the ability to diagnose and resolve issues efficiently. You will work closely with our clients to provide top-notch service, maintaining their beverage solutions and ensuring seamless operations.
About the Role:
This is a van-based position that requires travel across Southern England, covering the M4/M3 Corridor. You will typically spend three appointments per day with clients, troubleshooting and resolving issues with their coffee equipment.
Your Responsibilities:
- To maintain and repair coffee equipment, ensuring optimal performance and minimizing downtime.
- To perform regular maintenance tasks, including cleaning and descaling machines, to prevent malfunctions.
- To communicate effectively with clients, providing clear explanations of any issues or necessary repairs.
- To collaborate with our support team to resolve complex issues and implement new solutions.
- To adhere to our company's high standards for customer satisfaction and quality service.
Requirements:
- Excellent technical knowledge of coffee machines and equipment.
- Proven track record of delivering exceptional customer service.
- Ability to work independently and as part of a team.
- Familiarity with industry-standard software and tools.
- Possess a valid UK driver's license and meet the requirements for van-based work.
Benefits:
- A competitive basic salary between £37,000 - £40,000 per annum (based on experience), with annual increases to reward loyalty.
- Potential discretionary bonus based on team performance.
- Company van.
- Annual holiday allowance that grows year-on-year.
- Contributions toward company lunches and travel.
- Career progression opportunities and ongoing training.
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