Store Operations Manager
1 day ago
At the British Heart Foundation, we're on a mission to beat heartbreak forever. As an Assistant Store Manager, you'll play a crucial role in helping us achieve this goal.
We're looking for someone who is passionate about delivering exceptional customer service and has experience in supervisory roles. If you're commercially driven and have a strong focus on results, we'd love to hear from you.
This role involves supporting the Store Manager with the day-to-day running of the store and taking full responsibility when they're absent. You'll inspire and support staff and volunteers to deliver an excellent customer journey that reflects our values.
As an Assistant Store Manager, you'll contribute towards the success of your store by:
- Ensuring the highest standard of customer service
- Achieving targets
- Maintaining a high standard of visual merchandising
- Maximising sales through physical and digital channels
- Supporting with the recruitment and development of volunteers
- Achieving expectations within campaign activities
Our stores are fast-paced and trade 7 days a week, so we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
The estimated salary for this role is around £25,000-£30,000 per year, depending on location and experience.
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