Specimen Collector

The position of Collecting Officer is within our Rapid Diagnostics business. As a Collecting Officer, you will work at a fixed site in the Bridgewater region to carry out specimen collections in various methods, such as urine, breath, hair, and oral fluid, as required.

You are required to complete pre-employment, pre-booked collections and participate in the on-call service, which is on a rotational basis.

Responsibilities:

• Conduct specimen collections competently following collection procedures and customer requirements and instructions to deliver a quality specimen collection service at customer locations.
• Provide availability to attend collections during the day, evenings, weekends, and public holidays in line with business needs.
• Participate in a 24-hour on-call rota on an equal basis with the rest of the team and respond to calls immediately, arriving on site within 2 hours.
• Remain current with processes by reading and acknowledging updates within the required time frame and attend audits at the required time to remain competent.
• Perform any other reasonable duties as directed by the management of the business.

BASIC QUALIFICATIONS | EDUCATION:

• Education to National Standards.
• Good verbal, written, and communication skills.
• IT literate and basic skills in Word, Excel, and Outlook.
• A self-motivated individual with a flexible approach to work.
• Ability to follow set processes to ensure the right outcome.
• Driving license and own vehicle.

COMPETENCIES:

• Pioneering - Continual self-reviewing of collections to ensure meeting and exceeding customer expectations and feeding back improvements to the Regional Team Leader for consideration.
• Achieving - Communicating effectively to ensure customers are aware of the right information and are updated on changes if they occur in relation to their collection.
• Caring - Understanding the impact of actions taken or omissions made within our role and how they affect others both internally and externally, using this information to ensure only positive outcomes.
• Enduring - Ensuring changes to any process through updates or feedback are implemented immediately to ensure the long-term success of the Collection Network.

Abbott welcomes and encourages diversity in our workforce. We provide reasonable adjustments to qualified individuals with disabilities. To request a reasonable adjustment, please speak to your line manager or HR contact.