Customer Service Representative
6 days ago
About the Role
Key Responsibilities
- Provide exceptional customer service, ensuring a positive shopping experience for all customers.
- Develop a strong understanding of store products and services, making recommendations to customers as needed.
- Work collaboratively with colleagues to achieve sales targets and maintain a clean, safe, and welcoming store environment.
- Participate in seasonal, community, and charity events, promoting a positive and inclusive atmosphere.
- Take ownership of store performance, understanding the impact of individual actions on sales, waste, and shrink.
What We Offer
- A competitive hourly rate, with opportunities for pay increases based on location and performance.
- A minimum of 16 guaranteed hours per week, with flexibility to work fewer hours if desired.
- Access to free wellbeing services, including resources to support mental health and wellbeing.
- A range of benefits, including discounts, shares, and cycle-to-work schemes.
- Uniform provided and policies to support colleagues in all aspects of life.
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