Hospitality Manager

1 week ago

Reigate, Surrey, United Kingdom Loungers Full time
Front of House Supervisor - Reigate

Lounges are unique environments, and what makes them special are the talented individuals who run them. As a Supervisor, you'll support the management team in maintaining this excellence, delivering 14 great shifts with the team to ensure every customer leaves satisfied. This is achieved through your exceptional supervision skills.


The Key Benefits

  • Tips shared equally among the team, based on hours worked
  • Paid breaks
  • Staff food on every shift, regardless of hours worked
  • 50% discount on food in all three brands from day one
  • 28 days holiday (inclusive of Bank Holidays) pro rata
  • Competitions and incentives (like a trip with one of our suppliers)
  • Christmas and Boxing Day off
  • The best staff party - Loungefest
  • Emotional and practical support via the Licenced Trade Charity
  • Power over your pay with Wagestream
  • Company pension scheme
  • Long service awards
  • Great opportunity for personal development and career progression in a fast-growing business

What you'll bring:

  • You are probably an existing Supervisor, Team Leader, or an exceptional front of house team member ready to take their first step into management with a background in restaurants, bars, cafés, or coffee shops.
  • You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
  • A natural talent and passion for hospitality.
  • Extremely driven and relentless at overcoming challenges or obstacles.
  • Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
  • Good communication skills with the ability to build rapport and trust.
  • Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
  • Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR, and NPS.

If you want to find out more about us, follow us on LinkedIn or @life.at.lounge on TikTok

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