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Racing Event Server

1 month ago

Uttoxeter, Staffordshire, United Kingdom Arena Racing Corporation Full time
Job Title: Casual Bar and Hospitality Team Member

We are seeking a skilled and enthusiastic Casual Bar and Hospitality Team Member to join our team at Uttoxeter Racecourse.

Responsibilities:
  • Provide exceptional customer service to our guests, ensuring a positive and welcoming experience.
  • Work efficiently and effectively as part of a team to deliver high-quality service.
  • Adhere to company policies and procedures, including opening and closing procedures.
  • Ensure accurate stock management and rotation to minimize waste.
  • Maintain a clean and tidy work environment, adhering to health and safety guidelines.
  • Record temperature records and other relevant data accurately.
  • Adhere to licensing policies and procedures.
  • Handle stock and equipment securely.
  • Act as an information point for customers, providing helpful and accurate information.
  • Record wastage and dispose of rubbish in accordance with venue procedures.
Requirements:
  • Excellent verbal communication and customer care skills.
  • Flexibility and adaptability to meet the demands of a fast-paced environment.
  • Strong interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Strong numerical and literacy skills, with the ability to accurately record data.
  • The ability to handle difficult situations with confidence and professionalism.
  • A passion for quality service and standards, with a commitment to delivering exceptional results.
Benefits:

As a Casual Bar and Hospitality Team Member, you will enjoy a range of benefits, including meals on race days and tickets to race meetings and other events across the group.