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Sales Coordinator

2 months ago

Hinckley, Leicestershire, United Kingdom Tech Connect Group Full time

Job Summary

We are seeking a highly organized and detail-oriented Sales Coordinator to join our team at Tech Connect Group. As a Sales Coordinator, you will play a critical role in supporting our sales team by providing exceptional customer service, managing sales orders, and ensuring timely delivery of products.

Key Responsibilities:

  • Customer Liaison: Develop and maintain strong relationships with our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.
  • Sales Order Management: Review and process sales orders, ensuring accuracy and completeness, and inputting orders into our ERP system.
  • Delivery Coordination: Work closely with our logistics team to ensure timely delivery of products to our customers.
  • Issue Resolution: Investigate and resolve any customer complaints or issues in a prompt and professional manner.
  • Communication: Maintain open and effective communication with our sales team, customers, and other stakeholders to ensure seamless sales operations.

Requirements:

  • Experience: Minimum 1 year of experience in a similar role, preferably in a sales or customer service environment.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Technical Skills: Proficient in Microsoft Excel, Word, and Outlook, with the ability to learn new software and systems quickly.
  • Qualifications: High school diploma or equivalent required; degree in business administration or related field preferred.

Benefits:

  • Competitive Salary: We offer a competitive salary and benefits package, including life assurance cover, access to an Employee Assistance Programme, and pension contribution.
  • Work-Life Balance: Enjoy a healthy work-life balance with 25 days of holiday plus bank holidays, and on-site parking.