Housing Professional
1 day ago
Housing Professional Opportunity
AWD online is seeking a skilled Housing Professional to manage tenancy and property-related aspects within our service in Colchester, Essex.
Key Responsibilities:
- Support individuals transitioning from the criminal justice system by managing tenancy and property-related aspects.
- Conduct routine monitoring and management of occupancy agreements, ensuring residents understand and adhere to their responsibilities.
- Address any breaches of occupancy agreements by taking appropriate steps, including issuing notices and coordinating with legal teams if necessary.
- Respond promptly to ASB incidents, issuing notices when necessary and ensuring actions comply with legal and organisational protocols.
- Work closely with local authorities, care teams, and legal professionals to address persistent ASB, coordinating court/legal procedures as required.
- Manage the allocation of housing units to optimise placements and support the facility's mission.
- Keep accurate records of all assessments and placements to ensure transparency and support auditing.
- Monitor and manage voids to minimise vacancy periods, ensuring units are quickly ready for new occupancy.
- Address abandonment issues, following proper protocols to secure units and resolve tenancy matters.
- Offer housing advice and support on both a one-to-one and group-work basis.
- Oversee property maintenance, conducting regular inspections and coordinating repairs with contractors.
- Schedule housekeeping checks and maintain property standards to ensure safety and comfort for residents.
- Oversee rent collection and financial management related to tenancy, including deposits, rent, and service charges.
- Engage with residents regarding financial responsibilities, addressing any outstanding payments promptly.
- Work with support workers to provide support and guidance on decision-making and pro-social modelling.
- Maintain detailed financial records to support transparency, audit needs, and reporting requirements.
Candidate Requirements:
- Previous experience in housing management or property administration, ideally within supported accommodation.
- Understanding of housing legislation, especially related to ASB regulations and laws, tenancy rights, and occupancy agreements.
- Familiarity with safeguarding procedures in a supported housing environment.
- Experience in rent collection, financial record-keeping, and account management in a housing context.
- Ability to communicate clearly and empathetically with residents about financial obligations.
- Proficient in financial management for handling invoices and payments.
- Strong knowledge of void and vacancy management within supported housing.
- Familiarity with protocols for addressing abandoned units.
- Experience with needs-based assessments and referrals, ideally in a supported or transitional housing context.
- Ability to work collaboratively with law enforcement and legal teams on complex cases.
Estimated Salary: £35,720 per annum + Benefits
Location: Colchester, Essex
Job Type: Full-Time, Permanent
Working Hours: 40 hours per week, day shifts including weekend working, 12 hours per shift (including a 1-hour unpaid break daily)
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