Service Advisor
4 days ago
Job Description
We are seeking a highly skilled Administration & Customer Service Advisor to join our team. As a key member of our customer support team, you will be responsible for:
- Providing exceptional customer service through liaison with customers, suppliers, and internal teams.
- Answering customer calls and delivering service and support.
- Advising customers on delivery thresholds and providing price information.
- Processing customer applications and maintaining accounts in CRM.
- Liaising with Sales and Area Business Managers on customer service.
- Maintaining customer accounts and providing feedback on KPIs.
- Recording customer complaints and assisting in investigations.
- Demonstrating product knowledge and understanding customer needs.
- Working with a disciplined team to deliver volume growth and GMVC.
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Customer Service Advisor
6 months ago
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Customer Service Advisor
6 months ago
Ferrybridge, United Kingdom TotalEnergies Full time**Pays** Royaume-Uni **Lieu de travail** FERRYBRIDGE-POTTERY LANE(GBR) **Société employeur** TotalEnergies Marketing UK Limited **Domaine** Assistance / Secrétariat, Commerce **Lieu** Yorkshire and the Humber **Durée du contrat** 2 Années **Expérience** Minimum 3 ans - Appuyez sur les touches espace ou entrée pour alterner la visibilité...
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Customer Service Advisor
2 months ago
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Customer Service Advisor
2 months ago
Ferrybridge, United Kingdom TotalEnergies Full timeJob Activities Provide excellent customer support through liaison with the customer, third party suppliers, SM’s, ABM’s and other departments Answering direct calls from customers in a prescribed timeframe and delivering service and support for the customer Advise customers on threshold levels for bulk deliveries by analysing and monitoring the signalman...
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1 month ago
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1 month ago
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