Global Process Owner for Order to Cash
3 weeks ago
We are seeking a highly skilled Global Process Owner for Order to Cash to join our team at Informa Connect Limited.
About the Role
- This is a full-time position that requires expertise in Order to Cash processes, preferably in a global or multinational environment.
Main Responsibilities
- Work with the Delivery team to embed process enhancements and transform Order to Cash processes, ensuring alignment to process standards and policies.
- Review and enhance key performance indicators (KPIs) and metrics to monitor process performance, analyze data, and report on the effectiveness of the Order to Cash process.
- Ensure Order to Cash processes comply with relevant regulations, standards, and internal policies. Mitigate risks and issues identified by the GPO, Delivery Teams, RACM reviews, and Audits associated with the Order to Cash cycle.
- Foster a customer-centric approach by ensuring timely and accurate order processing, billing, and collections.
- Lead and participate in Order to Cash-related projects, ensuring timely and successful project delivery in collaboration with the GBS PMO.
Requirements
- Bachelor's degree in a related field.
- At least 8 years of experience in Order to Cash.
- Extensive experience in Order to Cash processes, preferably in a global or multinational environment.
- Strong analytical skills with the ability to interpret complex data and make data-driven decisions.
- Proficiency in O2C-related software and ERP systems (e.g., SAP).
Estimated Salary: £60,000 - £80,000 per annum
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