Community Outreach Specialist
1 month ago
About the Role
This is an exciting opportunity to join the Shared Environmental Health Service Team at Derbyshire County Council. The team delivers services to both North East Derbyshire and Bolsover District Councils, and this role will focus on providing advice and support to residents in Bolsover District Council.
The successful candidate will work closely with housing colleagues and support is available from colleagues undertaking the same role at Bolsover District Council and those within North East Derbyshire District Council too. The aim is to:
- Provide support and assistance to vulnerable residents, or those simply needing support, using a whole person approach.
- Assist residents with access to information, advice and local services.
- Focus on financial hardship, food and fuel poverty and health and wellbeing.
The outreach approach means the role will involve visiting people in their own homes and providing detailed one to one support in assisting them with form filling, benefit checks and budgeting for instance. Building relationships with other organisations is key to maximising our reach to those in need.
About You
Experience of dealing with vulnerable customers directly, will be essential. Ideally you will be an excellent communicator and proficient at organising your own work.
The role will be based between home working and at Council offices with a need to travel throughout the district visiting customers on a regular basis.
Why Work for Us?
Derbyshire County Council is a dynamic and ambitious organisation and a great place to work. If you are keen to make a difference to people's lives and develop your skills and experience, we would like to hear from you.
In return for your commitment, we can offer you:
- Competitive salary
- Working arrangements with flexible hours to suit the needs of the service
- 30 days annual leave with additional 5 days leave awarded after 5 years' service, plus bank holidays and a Christmas closedown
- Fully funded professional fees
- Free parking at Council offices
- Generous local government pension scheme
- Discounted leisure services
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