Transport Operations Coordinator
4 weeks ago
Swanstaff Ltd is seeking a skilled Transport Support and General Assistant to join their team.
Working Hours: Monday to Friday, 10 AM - 6 PM
Job SpecificationThe successful candidate will work in a busy transport office, dealing with internal drivers and allocating workloads within a set framework.
Key Responsibilities:
- Provide excellent customer service skills and maintain a good telephone manner.
- Be comfortable using MS packages at a general standard.
- Have fundamental knowledge of vehicle route planning.
- Work effectively as part of a small multi-disciplined team and independently.
- Multi-task and work on own initiative in a busy transport-oriented office.
- Plan and allocate drivers' rounds for the next day.
- Re-route and plan specific loads using own fleet and TPN network.
- Allocate second runs to drivers available to complete depending on the current plan.
- Check clients' information, rates, and supply required paperwork to various customers/clients.
- Answer telephone queries from TPN depots on general queries and provide ETAs.
- Prepare drivers' rounds if freight is available, print loading lists, collection notes, and run sheets for drivers to sign.
- Check Implants (customers with EDI links) and ensure details are correct and any updates are complete.
- Route vehicles for the next day, planning loads based on volumes vs vehicle size.
- Allocate daily vehicles/drivers to cover collection points.
- Print labels for own fleet deliveries and issue to the warehouse.
- Monitor scans on trunk vehicles throughout the shift, matching details and getting warehouse assistance where required.
- Print trunk drivers' manifests for each driver to take with the correct QR code.
- Print all outbound manifests each night and place in the outbound folder.
- Keep the whiteboard updated with priorities for the next day.
- Update drivers' list/availability for the next day ready for routing.
- Prioritise pallet movement to the hub based on dedicated delivery days or service levels.
- Print general haulage records for the next day and pass/document, so information can be sent to accounts.
- Rebook TPN jobs from other depots and recharge for final delivery.
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