Retail Store Leader

1 month ago


Enniskillen, United Kingdom Sportswift Ltd TA cardfactory Full time
Job Title: Store Manager

At Sportswift Ltd T/A cardfactory, we are seeking a highly skilled and experienced Store Manager to join our team. As a Store Manager, you will be responsible for driving commercial growth and developing a team culture that puts the customer at the heart of everything we do.

Key Responsibilities:
  • Oversee the daily operations of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy.
  • Develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers.
  • Coach, train, and develop colleagues within your store, harnessing their strengths and building on development areas.
  • Recruit a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours, and required skill set to meet our business needs.
  • Make commercial decisions around stock availability and merchandising.
  • Actively seek contact with key stakeholders to gain a wider understanding of the business.
  • Provide constructive and beneficial feedback to the store team, District, and Regional Managers around store performance and business opportunities to encourage continual growth.
The Ideal Candidate:
  • You will be passionate about celebrating our customers' life moments as we are.
  • Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business.
  • Have experience in leading and developing a team of colleagues.
  • Be prepared to work towards KPIs in a fast-paced environment.
About the Company:

Sportswift Ltd T/A cardfactory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020, we launched our exciting 5-year business strategy, including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business, creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.

In return, we offer a wide range of benefits to support your physical, mental, and financial well-being, including:

  • 25% Card Factory colleague discount in-store and online.
  • Save As You Earn scheme.
  • Financial Wellbeing Support, including Financial Education Tools and Salary Advance.
  • Seasonal incentive schemes.
  • Opportunity to apply for Retail Apprenticeships.
  • Access to blended learning and development content.
  • Discounted mobile phone contracts.
  • Discounts across 100's of UK retailers.
  • Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing.

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