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Service Delivery Manager

2 months ago

Bath, Bath and North East Somerset, United Kingdom C9 Group Ltd TA C9 Recruitment Full time

C9 Group Ltd T/A C9 Recruitment is seeking a dedicated and organised Service Manager to ensure efficient and effective service provision and meet the company's business objectives, paying up to £21.65 per hour.

**Key Responsibilities:**

  • Maintain high standards of operation and work processes to ensure seamless service delivery.
  • Develop and implement strategies to improve service quality, efficiency, and customer satisfaction.
  • Collaborate with cross-functional teams to achieve business objectives and drive growth.
  • Monitor and analyse key performance indicators to inform decision-making and drive continuous improvement.
  • Ensure compliance with regulatory requirements and company policies.

**What You'll Need:**

  • Proven experience in a service management role, preferably in the transport or logistics industry.
  • Strong leadership and communication skills, with the ability to motivate and guide teams.
  • Excellent problem-solving and analytical skills, with the ability to interpret data and drive insights.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

**What We Offer:**

  • A competitive hourly rate of up to £21.65.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.