Customer Service Team Lead
2 weeks ago
We are seeking a highly skilled Customer Service Team Lead to join our team at Culina Group in Market Drayton. The successful candidate will be responsible for supporting the Customer Services Manager, developing and supervising the team to ensure an outstanding service offering in a fast-paced working environment.
The ideal candidate will have previous experience of supervising a team to deliver excellent customer/client support services and be able to manage conflict, seeing issues through to resolution while developing and maintaining successful relationships.
Key responsibilities include day-to-day supervision of allocated members of the admin team, ensuring they undertake their duties in line with departmental processes and procedures. Additionally, the role involves holding monthly 1-2-1's to ensure PDP action plan objectives are being met.
We offer a competitive salary of £32,632 per annum, plus a range of benefits including annual leave, pension scheme, life assurance, and wellness programme. Our company values diversity and inclusion, and we strive to create a positive work environment where everyone feels valued and supported.
The successful candidate will also be responsible for implementing new business from start to finish, ensuring that everything is in place to support the client/customer. This includes setting up systems, providing clients with an understanding of processes, and delivering a joined-up service.
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Customer Service Team Leader
4 weeks ago
Market Drayton, Shropshire, United Kingdom Culina Group Full timeJob DescriptionWe are seeking a talented Customer Service Supervisor to join our team at Culina Group. As a key member of our Customer Service team, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesLead and develop a high-performing Customer Service team to achieve exceptional customer...
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Customer Service Lead
3 weeks ago
Market Drayton, Shropshire, United Kingdom Culina Group Full timeJob SummaryWe are seeking a seasoned Customer Service Lead to join our team in Market Drayton, working full-time on a permanent basis.About the RoleThis is an exciting opportunity for someone with leadership experience to take charge of our Customer Services team and contribute to delivering exceptional service in a fast-paced environment.Main...
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Customer Service Team Member
3 weeks ago
Market Drayton, Shropshire, United Kingdom Iceland Full timeJoin Iceland and Unleash Your PotentialWe're seeking a Retail Assistant to join our dynamic team at Iceland, where you'll play a vital role in delivering exceptional customer experiences. About IcelandIceland is a retail company that prides itself on its commitment to fairness, ethics, and employee development. We strive to create a supportive environment...
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Customer Service Coordinator
3 weeks ago
Market Drayton, Shropshire, United Kingdom Culina Group Full timeJob Role: Customer Service AdministratorThe key objective of this position is to provide a dedicated service in a fast-paced environment, offering exceptional customer support and administration. Key responsibilities will include:Managing customer and client queries, providing high-quality problem-solving services.Collating information for client KPI packs...
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Customer Service Representative
3 weeks ago
Market Drayton, Shropshire, United Kingdom Lidl in Deutschland Full timeCompany OverviewLidl is a leading international retailer committed to offering high-quality products at affordable prices.We strive to provide an exceptional shopping experience for our customers, and we're looking for enthusiastic individuals to join our team as Customer Assistants.About the RoleThis is a dynamic role that involves providing top-notch...
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Customer Service Operations Manager
1 week ago
Market Drayton, Shropshire, United Kingdom Culina Group Full timeCustomer Service Operations ManagerCulina Group seeks an experienced Customer Service Operations Manager to lead the Client Support Team in delivering exceptional customer service. This is a fixed-term contract for 12 months.Key Responsibilities:- Ensure staff are adequately trained and training records are maintained.- Manage time and attendance system,...
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Customer Service Liaison Specialist
4 weeks ago
Market Drayton, Shropshire, United Kingdom Culina Group Full timeAs a Customer Service Liaison Specialist at Culina Group, you will play a vital role in providing exceptional customer service and support to our clients. With your excellent communication skills and attention to detail, you will be the first point of contact for our clients, resolving queries and ensuring timely delivery of orders.Key...
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Senior Support Team Lead
1 week ago
Market Drayton, Shropshire, United Kingdom Culina Group Full timeSenior Support Team LeadIn this role, you will be responsible for leading the Client Support Team at Culina Group. You will develop and implement strategies to deliver outstanding customer service in a fast-paced environment.Job Overview:- Salary: £30,904 per annum.- Working hours: Monday-Friday, 08:00-16:30.Duties:- Ensure staff receive adequate training...
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Maintenance Service Lead
3 weeks ago
Market Drayton, Shropshire, United Kingdom Unternehmensgruppe Theo Müller Full timeMüller, Unternehmensgruppe Theo Müller, is a leading dairy company in the UK, with a wide range of branded and private label products made from milk from 1,300 farmers. With an investment of circa £80m in upgrades to site infrastructure, automation, and high-speed filling machines, we are seeking two skilled Engineering Service Leaders to supervise...
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Residential Care Team Lead
4 days ago
Market Drayton, Shropshire, United Kingdom SGS Care Ltd Full timeJob SummarySGS Care Ltd is seeking an experienced Senior Residential Care Manager to lead our team of Residential Child Care Workers in a 6-bed home. The successful candidate will be responsible for ensuring the delivery of high-quality care and support to our young residents who have experienced adversity and trauma.ResponsibilitiesLead a team of...
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Catering Team Lead
2 weeks ago
Market Drayton, Shropshire, United Kingdom Elior Full timeWorking at EliorElior is a multi-award-winning people business and one of the UK's leading contract caterers, operating across a diverse range of sectors including workplaces, sporting venues, attraction and heritage sites, public sector and defence, health, care and hospitals, schools, colleges, and universities.We aim to enrich lives everywhere, every day,...
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Mechanical Engineering Team Lead
3 weeks ago
Market Drayton, Shropshire, United Kingdom Mason James Appointments (UK) Ltd Full timeWe are seeking a highly skilled Mechanical Engineering Team Lead to join our client's team in Shropshire. As a key member of the maintenance team, you will be responsible for managing a team of engineers on a 4 on 4 off Night / Day shift pattern. Your primary focus will be on ensuring the smooth operation of production processes and achieving cost savings...
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Lead Childcare and Youth Services Manager
4 days ago
Market Drayton, Shropshire, United Kingdom SGS Care Ltd Full timeAbout the RoleWe are seeking an experienced and dedicated Senior Residential Care Manager to lead our team of Residential Child Care Workers in a 6-bed home. The successful candidate will be responsible for ensuring the delivery of high-quality care and support to our young residents who have experienced adversity and trauma.Key ResponsibilitiesLead a team...
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Senior Graphic Design Lead
3 weeks ago
Market Drayton, Shropshire, United Kingdom Müller Full timeJob Title: Senior Graphic Design LeadAbout Us:Müller UK & Ireland is a leading dairy company with a rich history of innovation and excellence. We are committed to delivering exceptional customer service and developing innovative solutions to meet the changing needs of our customers.Job Summary:We are currently seeking an experienced Senior Graphic Design...
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Shop Team Leader
2 weeks ago
Market Drayton, Shropshire, United Kingdom Sue Ryder Full timeJob Title: Charity LeadEstimated Salary: £9.50 per hourAbout the RoleThis is an exciting opportunity to join our Sue Ryder team as a Charity Lead in one of our charity shops. The successful candidate will be responsible for supporting the shop management team with the day-to-day running of the store.Main Responsibilities:Supporting the shop manager with...
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Support Services Supervisor
2 weeks ago
Market Drayton, Shropshire, United Kingdom Culina Group Full timeCulina Group is committed to delivering exceptional customer service, and we are seeking a Support Services Supervisor to help us achieve this goal. The successful candidate will be responsible for supporting the Customer Services Manager, developing and supervising the team to ensure an outstanding service offering in a fast-paced working environment.The...
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Relief Chef
4 weeks ago
Market Drayton, Shropshire, United Kingdom Elior Full timeAbout the RoleWe're looking for an experienced Relief Chef to join our team. As a Relief Chef, you'll be responsible for managing and supporting a catering team.Key Responsibilities:Ensure the food is of the highest standardMaintain a clean and well-presented kitchen and service areaStay up-to-date with menus and available food optionsProvide a warm and...
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Engineering Service Director
6 days ago
Market Drayton, Shropshire, United Kingdom Müller Full timeJob DescriptionThe Manufacturing Operations Leader will oversee maintenance and improvement activities, ensuring continued delivery of manufacturing service levels through reactive and preventative maintenance.About Müller UK & IrelandMüller UK & Ireland is a leading dairy company with a strong presence in the UK market. Our commitment to quality and...
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Commercial Director
3 weeks ago
Market Drayton, Shropshire, United Kingdom Müller Full timeWe are seeking a highly experienced Commercial Director to lead our Yogurt and Desserts business unit. This is a superb opportunity for a results-driven, focused individual with extensive sales experience.The successful candidate will report directly to the Commercial Director and be responsible for leading the business unit to deliver key commercial...
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Heavy Construction Equipment Service Technician
3 weeks ago
Market Drayton, Shropshire, United Kingdom SMT GB Full timeAbout the RoleThis is an exciting opportunity for a skilled Maintenance Engineer Specialist to join our team at SMT GB. The ideal candidate will have experience in servicing and inspecting heavy construction equipment, ensuring high-quality service delivery to both internal and external customers.The successful candidate will carry out maintenance servicing...