Senior Technical Lead

4 weeks ago


Reading, Reading, United Kingdom Ciphr Full time
About Us

Ciphr is a leading provider of integrated HCM platforms that help organizations manage their end-to-end employee lifecycle. Our platform enables businesses to deliver an amazing employee experience by providing secure, time-saving integrations between our own solutions and API connections to specialist, third-party tools.

We value diversity and inclusion, and we want our employees to bring their authentic selves to work. We believe that this approach helps us build a more creative, innovative, and productive team.

Job Description

We are seeking a highly skilled Senior Technical Lead - Hybrid Role to join our team in Reading. As a key member of our organization, you will be responsible for leading our hybrid team and ensuring the reliability and performance of our company's IT infrastructure.

The ideal candidate will have experience in Microsoft 365 & Azure Administration, deployment, and support. Additionally, they should be familiar with Microsoft Endpoint Management deployment and maintenance, as well as Microsoft Dynamics CRM Administration/Development.

A strong understanding of software/technologies and the ability to train users on these systems is essential. The successful candidate will also have excellent interpersonal skills and the ability to provide high-quality IT support to staff.

Key Responsibilities
  • Maintain company and building IT infrastructure with reliability and performance.
  • Provide regular checks and associated logs of all defined Ciphr key systems for performance, including security, patch/version management, and backup integrity.
  • Manage any IT Support Analysts and support their work and development in these objectives.
What We Offer

Ciphr offers a competitive salary of £60,000 - £80,000 per annum, depending on experience. We also offer a range of benefits, including:

  • 30 days annual leave, plus bank holidays
  • Birthday day off
  • Religious holiday swap
  • Enhanced maternity and paternity leave
  • Cycle to work scheme
  • Pension
  • Health cash plan
  • Life assurance
  • Perks at Work – access to exclusive discounts, cinema tickets, etc.
  • Regular training
  • £1,500 employee referral scheme
  • Medical Cover and Dental cover (after 6 months' service)
Requirements
  • Experience in Microsoft 365 & Azure Administration, deployment, and support.
  • Familiarity with Microsoft Endpoint Management deployment and maintenance, as well as Microsoft Dynamics CRM Administration/Development.
  • Strong understanding of software/technologies and the ability to train users on these systems.
  • Excellent interpersonal skills and the ability to provide high-quality IT support to staff.

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