Store Operations Manager

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Bubble Citea Full time

Bubble Citea is a renowned bubble tea brand that prioritizes high-quality drinks, exceptional customer service, and a clean environment. We are seeking a skilled Assistant Manager to lead our team and drive sales in a fast-paced food and beverage industry.

Key Responsibilities:

  • Oversee all aspects of the store, ensuring regulatory policies and daily guidelines are followed.
  • Set a positive tone and strong work ethic, leading by example.
  • Supervise sales performances, maintain a clean store, and ensure quality standards are met.
  • Recruit, select, orient, and train part-time staff.
  • Develop a passionate working environment and help team members grow and improve.
  • Build and maintain a high-performing team.
  • Respond to customer complaints and comments.
  • Train and educate team members on drink-making processes and policies.
  • Manage and create content for social media platforms.

Requirements:

  • Experience in a managerial or supervisor role in a fast-paced food or beverage industry.
  • Ability to work flexible hours, including evenings, weekends, or holidays.
  • Legally eligible to work in the UK.
  • Energetic and positive attitude with a 'can-do' mindset.
  • Maintain regular and consistent attendance and punctuality.
  • Willingness to learn new skills and share knowledge with the team.

What We Offer:

  • Opportunities for career progression.
  • Free bubble tea drinks during breaks.
  • Staff discount scheme on bubble tea drinks.
  • Great training to ensure a smooth transition into the team.
  • Support for career growth and development.


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