Store Operations Manager
4 weeks ago
Bubble Citea is a renowned bubble tea brand that prioritizes high-quality drinks, exceptional customer service, and a clean environment. We are seeking a skilled Assistant Manager to lead our team and drive sales in a fast-paced food and beverage industry.
Key Responsibilities:
- Oversee all aspects of the store, ensuring regulatory policies and daily guidelines are followed.
- Set a positive tone and strong work ethic, leading by example.
- Supervise sales performances, maintain a clean store, and ensure quality standards are met.
- Recruit, select, orient, and train part-time staff.
- Develop a passionate working environment and help team members grow and improve.
- Build and maintain a high-performing team.
- Respond to customer complaints and comments.
- Train and educate team members on drink-making processes and policies.
- Manage and create content for social media platforms.
Requirements:
- Experience in a managerial or supervisor role in a fast-paced food or beverage industry.
- Ability to work flexible hours, including evenings, weekends, or holidays.
- Legally eligible to work in the UK.
- Energetic and positive attitude with a 'can-do' mindset.
- Maintain regular and consistent attendance and punctuality.
- Willingness to learn new skills and share knowledge with the team.
What We Offer:
- Opportunities for career progression.
- Free bubble tea drinks during breaks.
- Staff discount scheme on bubble tea drinks.
- Great training to ensure a smooth transition into the team.
- Support for career growth and development.
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