Technical Support Specialist
1 week ago
Job Title: 1st Line Support Analyst
Job Summary:
We are seeking a highly skilled 1st Line Support Analyst to join our team at Lorien. As a key member of our IT department, you will be responsible for providing exceptional support to our clients across Windows and Microsoft applications.
Responsibilities:
* Provide 1st line support over the phone to end users
* Manage queues and prioritize tasks efficiently
* Troubleshoot and resolve technical issues related to Windows and Microsoft applications
* Collaborate with the team to ensure seamless support delivery
Requirements:
* Strong knowledge of Windows and Microsoft applications (Word, Outlook, Excel, etc.)
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
* Competitive hourly rate of up to £15.00
* Opportunity to work with a well-known consultancy
* Potential for the role to become permanent at the end of the contract
If you are a motivated and detail-oriented individual with a passion for IT support, we encourage you to apply for this exciting opportunity.
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