Skincare Expert Leader
3 weeks ago
About the Role:
As a Skincare Expert Leader, you will be responsible for leading and inspiring a team to deliver exceptional customer service and achieve sales targets. This is an exciting opportunity to join our Liz Earle team and make a real difference in the lives of our customers.
Main Responsibilities:
- Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback
- Build great relationships with customers and colleagues
- Provide personalized consultations and skin services
- Deliver your sales targets by creating business plans and driving in-store promotions and Liz Earle offers
- Complete our award-winning 12-month Skin School development programme
- Maintain a beautifully presented counter that showcases the range of Liz Earle products
- Be an ambassador for the Liz Earle brand
What You'll Need:
- A passion for skincare and a love of Liz Earle
- Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success, and ensures your team always feels supported and listened to
- Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time they visit
- The ability to work with business plans, achieve sales targets, and review individual and team performance
- Enthusiasm for ongoing learning and development journey, expanding your skincare knowledge and service expertise
Our Benefits:
- Liz Earle Employee discount of up to 75%
- Store discount (e.g., Boots or John Lewis)
- Quarterly Liz Earle Goody Box
- Discretionary team bonus scheme
- Become a certified skin expert with our CIBTAC certification
- Generous holiday entitlement that increases with length of service
- Personal Pension Scheme
Estimated Salary: £28,000 - £32,000 per annum, depending on experience.
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