IT Infrastructure Professional

6 days ago


West Midlands Combined Authority, United Kingdom Michael Page (UK) Full time

We are seeking an experienced ICT Support Specialist to join our team in the UK. As a key member of our organization, you will provide top-notch IT support to our customers, contributing to our success in the technology and telecoms industry.

Remuneration & Perks

Benefit from a competitive salary with a 6-month temp-to-perm path. Enjoy travel benefits, including hotel accommodations for 2-3 days on the road per week. Take advantage of opportunities for internal and external training relevant to IT services.

Job Duties

Main Job Responsibilities:

  • Deliver expert-level IT support to resolve technical issues for on-site stakeholders.
  • Travel to various customer locations in the UK to support local teams and fill in when needed.
  • Manage incidents through the Incident Management System, ensuring timely resolutions and meeting SLAs.
  • Maintain, install, and de-install IT equipment as required.

Essential Skills & Qualifications:

  • Proven experience in Level 1/2 IT support, incident resolution, and on-site issue management.
  • Familiarity with Microsoft tools (Office 365, Windows 10/11, Active Directory, ServiceNow).
  • A self-motivated professional willing to travel and stay overnight to support various locations.


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